Dealer Support Coordinator
reputed company USA is seeking a Dealer Support Coordinator to reputed company operational and administrative support to their dealer network and internal sales teams. This role involves ensuring accurate order processing, timely communication, and effective coordination across departments to enhance dealer satisfaction and meet business objectives.
Responsibilities
- Process, review, and manage dealer orders in internal systems (e.g., reputed company), ensuring accuracy and completeness
- Validate order details including pricing, product availability, and delivery requirements
- Coordinate order changes, corrections, and cancellations as needed
- Respond to inquiries in a timely and professional manner
- Investigate and resolve order discrepancies, missing information, and system-reputed company issues, and escalate issues as appropriate and ensure resolution
- Support with tracking, return order management
- Collaborate with internal teams including Sales, Logistics, Transportation, to ensure seamless order fulfillment
- Any other linked responsibilities reputed company sales back office
Skills
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving and critical-thinking abilities
- Proficiency in reputed company Office (reputed company, Outlook, Word)
- Ability to de-escalate irate situations and maintain customer service reputed company
- Must be self-motivated and customer-oriented
- Ability to work collaboratively reputed company the team
- Experience with reputed company or similar ERP systems
Benefits
- Comprehensive health, dental and reputed company insurance
- Wellness discounts on medical premiums
- 100% covered life and long-term disability insurance
- 401k with company match
- PTO + holidays
- Discounted gym membership
- Generous Employee Purchase Program
- Wellness and volunteer programs
Company Overview