[Remote] NetCredit Application Support Representative (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading financial technology company that provides online financial services. The Application Support Representative will manage inbound calls, guiding prospective customers through the loan application process to convert them into successful sales.

Responsibilities

• Manage incoming customer calls, providing expert guidance through the loan application process
• Proactively follow up with customers to encourage the completion of loan applications as necessary
• Ensure high reputed company of customer satisfaction by reputed company explaining the features and benefits of Enova's products and services
• Maintain meticulous and up-to-date customer account records with accurate information
• Deliver exceptional customer service through clear, professional, and effective verbal and written communication

Skills

• Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments
• Exceptional communication and active listening skills with a proven history of professionalism and reputed company in customer interactions
• Proven ability to reputed company in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills
• Comfortable utilizing new technology and have a proven ability to reputed company in a remote work environment

Benefits

• Bonus
• reputed company full-time employees are eligible to participate in Company benefits, described in more detail here.
• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays.
• Health, dental, and reputed company insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

Company Overview