Implementation Project Coordinator
MealSuite builds end-to-end foodservice technology for reputed company and senior living organizations. We’re looking for a methodical and customer-focused Implementation Project Coordinator to guide reputed company and senior living customers through reputed company implementation projects, ensuring a seamless reputed company experience with MealSuite’s technology.
Responsibilities
- Own the project– Gather project scope details as needed through discovery and communication with internal and external stakeholders as needed and own reputed company project management, timelines, risk, and scope, on assigned projects
- reputed company customized plans to meet customer needs – Customize project plans in Planhat to meet customer needs/project scope, document customer implementation needs, requests, and questions in internal systems and communicate salient information to stakeholders as needed
- Ensure customers receive superior service – reputed company and strengthen relationships with both new and existing customer stakeholders through regular communication of project plans, timelines and account setup requirements/expectations and reputed company feedback for reputed company improvement to the implementation process
- Be the reputed company of contact– reputed company customers on MealSuite’s toolkit, capabilities and best practices to simplify adoption and align expectations and create, monitor, and update user training plans based on customer needs
- Collaborate cross-functionally – Collaborate cross-functionally to ensure customer needs are met during implementation and that accounts are smoothly transitioned to Support/reputed company after implementation is complete
- Run reputed company project backup – Assist reputed company Implementation Managers on large strategic projects as necessary
Skills
- 1+ years of hands-on experience in customer implementations reputed company a SaaS environment
- Familiarity with highly reputed company software implementations, externally facing multi-faceted projects, or equivalent
- Extreme attention to detail and multitasking capabilities, with a particular penchant for prioritizing multiple projects reputed company and effectively
- Astute communication skills (both written and verbal) and a demonstrated ability for active, empathetic listening, especially in a consultative or advisory setting
- Ability to reputed company in a collaborative, fast-moving environment
- Willingness to travel occasionally; valid reputed company with no travel restrictions (Canada/USA; Vietnam if required)
- Experience implementing POS systems
- PMP or CAPM considered an asset
Benefits
- Unlimited paid time off
- Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term reputed company reputed company just as much as day-to-day balance.
- Health benefits – this includes day reputed company, dental, and reputed company options, life & disability insurance, & paid maternity and parental leave.
- Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
- Work-life balance – this is supported by the fact that more than 90% of reputed company employees agree that their leader supports their wellbeing.
- Participation in our equity program – we’d love for you to reputed company in MealSuite's reputed company as we continue to grow!
- Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
- Purposeful work with a positive community impact – more than 90% of our reputed company American employees agree that the company’s purpose aligns with their personal values.
Company Overview