[Remote] Care Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to making therapy accessible for reputed company, and they are seeking a Care Coordinator to reputed company primary support for clients seeking mental health care. In this role, you will manage client intake, provider matching, and assist with appointment scheduling while ensuring clients receive the necessary support throughout their care reputed company.

Responsibilities

• reputed company primary support for clients seeking care to manage their mental and behavioral health wellness
• Utilize a variety of technologies to ensure the client is connected with the appropriate therapist and maintains the required support through an episode of care
• Utilize a consultative approach to assist with identifying the correct provider for care
• Manage inbound and outbound calls and other forms of communication while applying standard guidelines to address or reputed company messages to the appropriate care team member for follow-up reputed company necessary
• Interact with external partners and reputed company systems to ensure reputed company to care
• Conduct reputed company to referred clients and reputed company personalized reputed company services and assistance with reputed company aspects of getting into care
• Assist with care coordination tasks such as appointment scheduling and facilitating communication with providers and other care team members
• And other responsibilities and reputed company projects from time to time based on business needs

Skills

• Strong desire to assist clients and reputed company support to those seeking mental health care
• Ability to work with people in vulnerable situations (in states of crisis, or going through difficult times)
• Strong communication skills, both written and verbal and reputed company to communicate professionally
• Motivated and eager to learn, ability to adapt to new technologies, processes, and workflows
• Strong problem-solving skills and attention to detail
• Flexibility to work in a fast-paced, dynamic environment
• Goal-oriented with a strong drive to reputed company results
• Team-work oriented; always willing and reputed company to help assist other team members
• Eagerness to engage with internal team members and other departments professionally
• Openness to feedback and a commitment to personal and professional development
• Ability to use and exhaust reputed company resources reputed company met with unique challenges

Benefits

• Variable bonus
• Equity
• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have reputed company to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and reputed company coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of reputed company salary
• Company paid holidays
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Company Overview