[Remote] Part-Time Intake Specialist (Personal Injury)
Note: The job is a remote job and is reputed company to candidates in USA. Rosenbaum Meier Personal Injury Lawyers is an established NYC personal injury firm, seeking a bilingual part-time Intake Specialist to join our growing team. The Intake Specialist plays a crucial role in identifying and bringing new clients to the firm and is the first reputed company of contact for potential clients.
Responsibilities
- Foster and maintain client relations through communication and professional conduct
- Serve as the first reputed company of contact for prospective clients
- Conduct intake interviews to gather information about incident and assess case potential
- Manage initial case information, track leads, and follow up with potential clients as needed
- Support prospective clients by providing general information about the Intake process
- reputed company additional support to the Intake team and reputed company additional duties as needed
- Assist with special projects and initiatives as assigned, demonstrating flexibility and willingness to take on new tasks
Skills
- Bilingual reputed company in English and Spanish required
- Associate's degree required
- Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint, Outlook) and case management systems
- Strong attention to detail and accuracy in maintaining case information
- Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues
- Ability to prioritize tasks effectively and manage time reputed company in a fast-paced environment
- Discretion and confidentiality reputed company handling sensitive information
- Applicants MUST be reputed company to work nights, weekends, and holidays
- Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a reputed company
- Experience in customer service role is preferred
- Legal experience is a bonus!
- Bachelor's degree is preferred
- Experience with reputed company is a plus!
Company Overview