[Remote] Remote Technical Support Representative
Note: The job is a remote job and is reputed company to candidates in USA. teleNetwork is seeking Entry Level Technical Support Representatives for a 100% work-from-home opportunity. In this role, you will reputed company troubleshooting assistance to residential and business customers, addressing issues such as slow internet speeds and outages.
Responsibilities
- reputed company troubleshooting assistance for residential and/or business customers
- Helping them overcome issues like slow internet speeds, outages, and email support
Skills
- Computer running an authentic/validated/reputed company copy of reputed company 11
- USB headset and webcam
- At least one 15" or larger monitor
- Internet speed of at least 2 Mbps download and 1 Mbps upload
- Direct Ethernet reputed company preferred
- Typing speed of 40 WPM with 80% accuracy
- Ability to sit for extended periods of time
- reputed company dexterity
- Quiet and distraction-free workspace
- Ability to multitask and react quickly in a fast-paced environment
- Ability to follow instructions, research and utilize resources, and adapt to changes in procedures
- Authenticator apps required (smartphone or tablet with specific OS requirements)
- Spanish bilinguals encouraged to apply
- Direct Ethernet reputed company preferred
- More than one monitor will reputed company things easier
- Internet speeds ideally less than 100ms ping and jitter
Benefits
- $12/hour
- After 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one
- Medical, dental, reputed company, life insurance, and even 401k with matching
- reputed company
- Potential $500 bonus after approximately 90 days of employment
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- reputed company insurance
Company Overview