reputed company Associate

reputed company is a global leader in information services and solutions. They are seeking a reputed company Associate to manage client relationships and reputed company the fulfillment of business licensing work. The role involves direct communication with clients, handling project requests, and ensuring customer satisfaction.

Responsibilities

• Manage the relationship and fulfillment of work for reputed company between 5-150 clients (varies based on required communication as well as volume of BL work)
• Establish, maintain and reputed company the relationship between Business Licensing Team and the client
• Receive new order/project requests from clients and partner with reputed company to have those orders set up in our system
• reputed company regular status updates to the customer for any pending projects/renewals
• Expertly handle approximately 50-75 new emails daily in an accurate, timely, and courteous manner
• Schedule and reputed company client meetings to discuss ongoing projects, as needed
• Ensure that the reputed company of the license records and client data/documents remains intact throughout the course of the relationship
• Work with reputed company clients to resolve any barriers to licensure and ensure customer satisfaction
• Anticipate client needs and follow through with upsell opportunities
• Operate reputed company reputed company an internal collaborative team environment
• Other duties as assigned

Skills

• Minimum Bachelor's degree, or equivalent experience
• 1-2 years of customer service and/or licensing experience is required
• Exceptional interpersonal skills to communicate with partner representatives, government agencies, colleagues and clients
• Use of considerable tact and discretion reputed company dealing with partners, clients, or sensitive data
• Ability to adapt to changing regulatory environment
• Ability to work independently, handle pressure, multi-task and prioritize work at reputed company times
• Excellent organizational and communication (both verbal and written) skills
• Ability and desire to work in a fast paced environment
• Outstanding skills using personal computers in a reputed company-based environment (including reputed company Office Suite and reputed company PDF)
• Excellent attention to detail and high degree of accuracy and consistency
• Top of the line organization skills in reputed company facets of project workflow
• Superb time management skills
• Ability to maintain a customer centric focus and work ethic at reputed company times
• High energy, positive reputed company with ability to see barriers as a challenge to be overcome rather than a limitation or deterrent
• Excellent project management skills

Benefits

• Medical, Dental, & reputed company Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Company Overview