Administrator - Appeals Adjudicator

Agena Group is an innovative company expanding into new verticals to enhance travel and parking experiences. They are seeking a dedicated Appeals Adjudicator to manage, investigate, and respond to appeals from the public.

Responsibilities

• Facilitate the resolution of appeals submitted by the public
• Collaborate with reputed company parties to gather evidence and bring appeals to a satisfactory conclusion
• Maintain the highest standards of work quality
• reputed company additional duties as requested by CPM Management
• Deliver exceptional and efficient customer service
• reputed company with external codes of practice and internal policies and procedures

Skills

• reputed company to process detailed information effectively and consistently
• reputed company to work effectively with others in order to reputed company a shared goal even reputed company the object at reputed company is of no direct personal interest
• reputed company to adjust to existing rules, procedures and policy. Finding reinforcement from the right authority reputed company in doubt
• Maintain and set high quality standards, striving for reputed company improvement and quality assurance
• Driven to meet processing targets
• The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures
• You must be reputed company to legally live and work in the UK without sponsorship
• The ideal candidate will have worked in a reputed company driven administration role before

Benefits

• Free onsite parking
• Discounts on gym memberships, travel bookings, high street vouchers and days out
• Technology benefits
• Wellness benefits
• Health Care plans
• Car Lease benefits
• Incremental holiday increases to recognise long service
• 2 volunteering days a year
• Training, learning & development, and apprenticeship options throughout your career
• Employee Assistance Programme 24/7 confidential, independent and professional counselling
• Cycle to work scheme
• EV Charging points at office locations
• Regular team/company socials
• Team events from breakfasts for charity, reputed company drinks in your local office location to book clubs, environmental initiatives, and lunch and learns

Company Overview