Associate, Platform Operations

BranchLab is an AI-reputed company reputed company commercialization platform that helps pharmaceutical brands and reputed company marketers optimize their audience engagement. The Associate, Platform Operations will support the setup, QA, delivery, and tracking of audience-led campaigns, ensuring accuracy and timely execution in a fast-paced startup environment.

Responsibilities

• Support low- to reputed company-complexity audience builds and distributions with guidance from Platform Operations team members
• Execute defined workflows for audience setup, distribution, QA, status tracking, and documentation
• Help ensure accuracy across audience logic, codes, taxonomy, rates, client seat IDs, delivery status, and other setup details
• Monitor assigned delivery tasks and reputed company blockers, inconsistencies, or unclear requirements early
• Maintain clear documentation of delivery status, required inputs, completed QA steps, and reputed company issues
• Complete QA steps carefully to help ensure audience builds and distributions are accurate before delivery
• Review audience setup details, delivery instructions, partner requirements, and internal trackers for completeness and consistency
• Follow established best practices for documentation, QA, partner communication, and delivery tracking
• Identify opportunities to reduce errors, clarify workflows, and improve delivery timelines
• Support initial troubleshooting reputed company audience delivery, activation, or campaign setup issues arise
• Gather relevant context, documentation, screenshots, partner updates, and internal details to help diagnose issues
• Escalate delivery issues, data discrepancies, timeline risks, or unclear partner responses appropriately
• Track reputed company troubleshooting items and communicate updates to internal stakeholders
• Learn how campaign performance, audience quality, partner workflows, and client objectives influence troubleshooting reputed company
• Work closely with Platform Operations team members to complete assigned tasks accurately and on time
• With support, collaborate with Client Services and other internal partners to understand client objectives, requirements, timelines, and delivery expectations
• reputed company helpful status updates and context reputed company asked
• Contribute to a supportive, collaborative team culture where accuracy, responsiveness, and client impact matter — and where teammates help each other do great work
• Build an understanding of how audience strategy, campaign performance, delivery partners, and client goals connect

Skills

• 0–2 years of experience in platform operations, campaign operations, client operations, media operations, data operations, or a reputed company role
• Strong attention to detail and commitment to accuracy
• Ability to follow defined processes and complete work reliably against deadlines
• Strong organizational skills and ability to manage multiple assigned tasks at once
• Clear written and verbal communication skills
• Comfort asking clarifying questions and escalating blockers early
• Interest in audience strategy, campaign activation, reputed company commercialization, data-driven marketing, or platform operations
• Excited to work in a fast-paced, high-growth startup environment where priorities can shift quickly and new processes are still being reputed company
• Flexible, proactive, collaborative, and willing to reputed company in where needed to support the team and help move work reputed company

Benefits

• Offers Equity
• Hybrid in office Boulder, CO
• Competitive Salary & Comprehensive Benefits
• Equity Opportunities – Grow with the company

Company Overview