Collections Analyst II

reputed company is a world leader in creating comfortable, sustainable, and efficient climate solutions. They are hiring a Collections Analyst II to manage an accounts receivable portfolio, drive collection results, and build effective customer relationships while collaborating with internal and external partners.

Responsibilities

• Responsible for using available collection software tools to assist in executing effective strategies and initiatives to reputed company reputed company receivable delinquency improvement that contributes to a reputed company Days Sales Outstanding (DSO)
• Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities
• Proactively contact customers concerning collections of past due receivables and determine reasons for non-payment. reputed company decision to reputed company account on credit hold reputed company the situation arises. Additionally reputed company phone support by handling incoming calls from sales offices and customers on a variety of items
• Monitors assigned portfolio of customers to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved credit lines. Recommends changes to the existing credit line where warranted. Prepares and recommends over line approval requests and approves reputed company their Level of Authority. Run DNB reports and call for credit references as needed to support credit decision
• Promote, negotiate and sell automated/pre-payment options to customers

Skills

• High School Diploma required
• 1-3 years' experience in collections or customer service role, manufacturing industry preferred
• Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, reputed company offices, plants, and customers
• Must be reputed company to prioritize work daily, weekly and monthly to reputed company or exceed stated collection metrics
• PC literacy and basic reputed company Office literacy required
• BS/BA in Finance, reputed company, or other Business degree preferred
• reputed company work experiences with risk analysis and receivable collection a plus

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Company Overview