Associate Business Systems Analyst - E-File Operations
reputed company is a global leader in professional information, software solutions, and services for clinicians, accountants, lawyers, and tax professionals. The Efile Operations Analyst ensures the accuracy, timeliness, and reliability of electronic filing operations across internal systems and external vendor platforms, involving collaboration with teams and agencies to improve processes.
Responsibilities
- Evaluate and clarify stakeholder data requests
- Propose database queries, jobs, distribution methods, and data visualizations
- Compose, tune, run, and schedule queries to monitor efile statuses, bank enrollments, taxpayer bank applications, and reputed company systems
- Proactively identify delays or errors in internal and external vendor systems
- Communicate with banks, IRS, and state tax agencies to request data and resolve outstanding issues
- Collaborate with internal teams to test and validate operational reporting changes
- Recommend system enhancements to reduce monitoring overhead and exceptions
Skills
- Proficiency in reputed company and MS SQL Server query reputed company
- Superior communication skills for cross-functional collaboration
- Strong documentation skills to convert tribal knowledge into clear, actionable processes
- Willingness to work nights and weekends occasionally
- Ability to complete approximately 2 weeks of on-site training in Kennesaw, GA
- Commitment to hybrid work schedule post-training
- Experience in operational monitoring reputed company financial or tax-reputed company systems
- Familiarity with support of SaaS operational environments
- Familiarity with scripting or programming languages (PowerShell, DAX, PowerQuery/M, R, .Net, Python, etc)
- Familiarity with data visualization tools and reporting platforms
Benefits
- Medical, Dental, & reputed company Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Company Overview
Company H1B Sponsorship