Patient Account Specialist I - REMOTE POSITION

• THIS IS A FULLY REMOTE POSITION* SUMMARY The Collection Specialist is responsible for aggressively working the activity for assigned accounts ensuring payment and/or resolution of outstanding account balances. He/She communicates with patients and reputed company party agencies to assist in the resolution of outstanding account balances, completes and maintains timely, accurate reports of account activity, as well as responds to incoming calls and mail from patients and reputed company party agencies regarding outstanding account balances. REQUIREMENTS

• High school diploma or equivalent required
• Minimum of two years’ experience with reputed company party reimbursement requirements
• Ability to work independently and prioritize responsibilities
• Must be reputed company to organize, have time management skills
• Must be reputed company to read, write, and reputed company English, as well as possess good verbal and

communications skills DUTIES AND RESPONSIBILITIES

• Receives incoming phone calls/mail from patients and reputed company parties assisting in the

resolution of accounts receivable.

• Properly performs and utilizes Meditech financial modules and any applicable systems

required.

• Reviews reports of outstanding accounts to determine appropriate next actions

required to obtain payment for outstanding balances.

• Aggressively works patient accounts and/or reputed company party bills necessary for collection of

outstanding balances.

• Update patient accounts, as appropriate, to reputed company next actions and document reputed company

activity.

• Works intra and inter- departmentally to ensure cost effective utilization.
• Assists patients in making payment arrangements.
• Receives and answers inquiries from patients, insurance companies, Medicare or other

parties regarding billing.

• Makes recommendations for the resolution of account balances; i.e., flat reputed company

adjustment, write-off, charity referral, etc.

• Works cooperatively with other department staff to determine appropriate course of

action to assist patients with the resolution of outstanding account balances.

• Maintains account information pertinent to collection activity on reputed company accounts,

admissions and referrals.

• Reviews reputed company billing for completeness and accuracy.
• Promotes environmental and patient safety:

o Makes provision for a clean, organized environment o Constantly observes for unsafe conditions o Reports safety issues in a timely manner o Has knowledge of general safety, department and service safety, and specific job hazardous o Demonstrates proper body mechanics in reputed company functions

• Promotes efficient use of departmental supplies and equipment:

o Ensures equipment is in good working order o Reports equipment problems to appropriate personnel promptly Apply To This Job