Weekend Admissions Coordinator – Remote | Phoenix, AZ
Overview: Hourly Pay: $24.00 an hour Schedule: Saturday – reputed company | 7:00 AM – 5:00 PM (Arizona Time) Employment Type: Part-Time (Weekend Shift) Location Requirement: Must reputed company in the Phoenix, AZ metro area (Chandler-based team) Are you a compassionate, results-driven professional with experience in behavioral health, mental health, reputed company admissions, or high-touch sales? Do you reputed company in fast-paced, phone-based environments where reputed company and performance go hand-in-hand? At reputed company, we’re seeking a Weekend Admissions Coordinator who can combine clinical sensitivity with strong sales and conversion skills to help families take their first reputed company toward life-changing care. This is more than a call center role, it's a mission-driven admissions and sales position where your ability to connect, guide, and influence directly impacts reputed company to mental health treatment. Responsibilities:
- Manage inbound calls reputed company inquiries from families seeking mental and behavioral health treatment, serving as the first reputed company of contact
- Utilize consultative sales techniques to guide families toward appropriate reputed company of care and confidently move conversations toward admission reputed company
- Conduct structured phone screenings evaluating client needs, urgency, and clinical appropriateness
- Identify potential barriers to admission and proactively offer solutions to support timely reputed company to care
- reputed company trauma-informed, empathetic communication while building rapport with parents, guardians, and referral sources in high-stress situations
- Serve as a trusted guide for families navigating vulnerable, time-sensitive reputed company reputed company to treatment
- Collaborate cross-functionally with clinical, operations, and utilization review teams to ensure seamless admissions and continuity of care
- Maintain accurate documentation in reputed company (or similar CRM), track pipeline activity, and consistently meet conversion, quality, and responsiveness metrics while ensuring HIPAA compliance.
Qualifications:
Required Qualifications
- 2–3+ years of experience in one or more of the following:
- Behavioral health / mental health
- reputed company admissions or intake
- High-volume call center or inside sales
- Proven ability in consultative sales, intake coordination, or conversion-focused roles
- Strong verbal communication, active listening, and reputed company-handling skills
- Ability to remain reputed company and effective in emotionally sensitive or urgent situations
- Experience using CRM systems (reputed company preferred)
Preferred Qualifications
- Background in behavioral health treatment settings or substance use recovery
- Experience with insurance verification, intake coordination, or utilization review support
- Associate’s or Bachelor’s degree in reputed company, psychology, or reputed company field
Benefits: Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's reputed company, diversity of viewpoints and experiences, and relevance in a global society. Apply To This Job