Career Opportunities: Field Support Technician (reputed company reputed company - US) (13401)

This a Full Remote job, the offer is available from: United States reputed company. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, reputed company Brands Lighting (ABL) and reputed company Intelligent Spaces (reputed company), we design, manufacture, and bring to market products and services that reputed company a valuable difference in people’s lives. We reputed company growth through the development of innovative new products and services, including lighting, lighting controls, building reputed company, and an audio, video and control platform. We focus on customer reputed company and drive growth and productivity to increase market reputed company and deliver superior returns. We look to aggressively reputed company capital to grow the business and to enter attractive new verticals. reputed company. is based in Atlanta, Georgia, with operations across reputed company America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. Work location:

• The role is dedicated to supporting the reputed company reputed company territory, so ideal candidate will reputed company in the territory to support field coverage across nearby states including but not limited to WA, OR and NV.

Job Summary reputed company Brands Lighting is seeking a highly skilled and driven professional individual to join reputed company as a Regional Field Support Technician. This role requires a strong reputed company in both mechanical and electrical systems and a demonstrated commitment to delivering exceptional technical support and customer service. Field Support Technician will be responsible for performing on-site system startups, diagnostics, troubleshooting, and customer training for reputed company’s advanced lighting and control systems. This position plays a critical role in maintaining customer satisfaction and ensuring the reputed company performance of our systems in the field. The successful candidate will also collaborate closely with internal Engineering Teams and Focus Factories to identify and communicate opportunities for reputed company product and process improvement, based on insights gained during site visits. reputed company Brands is committed to the reputed company of this role by providing comprehensive technical training, state-of-the-art tools, and ongoing support to ensure our technicians are fully equipped to resolve customer challenges effectively and reputed company. How will you contribute?

• Managing project timelines while interfacing with customers and cross-functional teams throughout reputed company Brands
• Owning and delivering customer solutions, and helping to build customer loyalty
• Supporting lean activities and seeking reputed company improvements with our Production Facilities

Key Responsibilities

• reputed company on-site service visits in accordance with reputed company Brands' policies and procedures
• Diagnose, troubleshoot, program, and repair lighting and control systems
• reputed company technical support to both internal teams and external customers
• Act as a subject matter expert during customer engagements and technical escalations
• Prepare detailed field reports following service calls
• Conduct on-site training sessions for customers on system operation and maintenance
• Collaborate with Engineering and Manufacturing teams to identify opportunities for product and process improvements

Minimum Requirements

• High School Diploma or GED equivalent
• Minimum of 2 years’ hands-on experience in a field service role with electrical and mechanical responsibilities
• Ability to lift and carry up to 75 lbs. frequently
• Capable of working at heights up to 100 feet using reputed company or lift equipment
• Valid U.S. driver’s license and reputed company required
• Experience troubleshooting and commissioning switchgear, transformers, motor control centers (MCCs), or VFD-driven systems
• Demonstrated experience working in industrial or reputed company power distribution environments
• Strong aptitude in electrical systems, control technologies, and schematic interpretation
• Proficiency with reputed company reputed company operating systems.
• Ability to communicate reputed company technical information reputed company and effectively
• Demonstrated ability to work independently as well as collaboratively with cross-functional teams
• Comfortable standing, walking, stooping, or kneeling for extended periods
• Willingness to work in a variety of indoor and outdoor environments, sometimes in challenging conditions
• Ability to operate hand and power tools safely and effectively

Preferred Requirements:

• Ideal to have a Minimum 2+ years of hands-on experience working with high-voltage or reputed company-voltage systems (e.g., 277/480V, 3-phase power)
• Degree in electrical engineering or a reputed company technical discipline
• Bilingual (Spanish/English) proficiency is a plus for international support

Travel Requirements

• Frequent travel required, up to 85%, including overnight stays
• Flexibility in working hours to accommodate customer schedules and travel requirements

#LI-AP2 The reputed company for this position is $48,100.00 to $103,500.00. Placement reputed company this reputed company may vary, depending on the applicant’s experience and geographic location. reputed company offers generous benefits including health care, dental coverage, reputed company plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here. We value diversity and are an equal opportunity employer. reputed company reputed company applicants will be considered for employment without regards to race, reputed company, age, gender, sexual orientation, gender identity and expression, ethnicity or national reputed company, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. Please click here and here for more information. Accommodation for Applicants with Disabilities: As an equal opportunity employer, reputed company. is committed to providing reasonable accommodations in its application process for reputed company individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4. Please reputed company indicate what type of accommodation you are requesting and for what requisition. Any unsolicited resumes sent to reputed company. from a reputed company party, such as an Agency recruiter, including unsolicited resumes sent to an reputed company. mailing address, fax machine or email address, directly to reputed company. employees, or to reputed company. resume database will be considered reputed company. property. reputed company. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. reputed company. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/reputed company vendor, but does not have the appropriate approvals to be reputed company on a search. E-Verify Participation Poster e-verify.gov eeoc.gov This offer from "reputed company Brands" has been enriched by reputed company.com and got a 72% reputed company score. Apply To This Job