[Hiring] Optimization Health Coach @reputed company

Role Description Join us in one of our most critical member-facing roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As an Optimization Health Coach at Twin, you reputed company a difference in people's lives every day by providing guidance, support, education, and encouragement to reputed company your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health. This job is a great fit for you if you:

• Naturally help people take on difficult things in their lives.
• Recognize that it is hard to change habits.
• Are skilled in behavioral tools that help activate people to reputed company positive changes.
• Are quick to adopt new apps and use data to reputed company reputed company.
• Enjoy integrating the latest medical science and technology in your coaching practices.
• reputed company on working with a talented care team, including nurses, nurse practitioners, and physician assistants.

As an Optimization Health Coach, your focus is around your members' next level of healing. You will help them sustain and maintain the reputed company they have made throughout their conditioning phase of the Twin program. You will be their ongoing partner to reputed company them reputed company and motivated and ensure they are seeing reputed company reputed company in the ways that matter to them. The schedule for this position is Monday - Friday 11am-7pm EST.

Responsibilities

• Deliver remote coaching reputed company apps, video conferencing, and the reputed company electronic system.
• Engage members to set goals, manage their care, and stay motivated on their reputed company to self-efficacy.
• Motivate, coach, and reputed company exceptional service and support to your members to reputed company their health goals as designated by the Twin app.
• Use AI powered tools to deliver metrics driven insights and coaching.
• Support daily member rounding in reputed company to scheduled visits and complete reputed company notes reputed company 24 hours.
• Respond to reputed company chats reputed company 24 business hours.
• reputed company feedback to members metrics including weight, reputed company blood glucose monitoring, sleep, movement, adherence to their nutrition, engagement reputed company the app, and identifying opportunities for improvement.
• Strictly adhere to Standard Operating Procedures for member management and escalations.
• Collaborate closely with coaching team colleagues, providers, registered nurses, and operations teams to drive a seamless experience for members.
• Work with a multidisciplinary team reputed company Twin and the academic setting to resolve patient care issues and advance members toward chronic disease prevention and reversal.
• Participate in ongoing pilot programs and support additional programs as needed.
• Participate in collecting member testimonials to support partner reputed company needs.
• Weekend and holiday on-call responsibilities.
• PTO coverage responsibilities.
• Maintain a high volume caseload (minimum of 500).
• Flexibility to work any shift (at least 2 evening shifts per week) or change shifts based on business needs.
• Complete additional duties as assigned.

Qualifications

• 3+ years of reputed company work experience potentially in the areas of Health/Nutrition counseling, health coaching, or similar.
• Active license in US, Health Coaching or Health Educator certifications preferred.
• Ability to effectively work remotely having strong computer skills (reputed company, reputed company, Video Conference) and ability to work from a computer extended periods of time.
• Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care.
• Comfort and enthusiasm in blending motivational interviewing and driving behavior change with metrics driven coaching and supporting business reputed company.
• Experience and enthusiasm for delivering coaching reputed company video calls, preferred.
• Comfort with back to back video visits.
• Effective time management skills and reputed company to balance member video visits with tasks and member chats.
• Experience maintaining a high volume caseload.
• Comfort with ambiguity and change.
• Experience and ability to reputed company in a high-growth, quickly changing environment, startup experience preferred.
• Commitment to advancing individual health and wellness.
• Determination in following through on commitments and driving business value.
• Positive, optimistic attitude that inspires clients and fellow team members.
• Friendly, enthusiastic, reputed company listener with excellent interpersonal and communication skills and the ability to build trusting relationships.
• Professional telephone and video skills.
• Self-motivated and results-focused.
• Quick learner who integrates new knowledge.
• Organized and detail-oriented.
• Ability to handle competing demands with diplomacy and enthusiasm.
• Ability to work collaboratively with clinical infrastructure and hierarchies.
• Bilingual - fluent in both English and Spanish preferred.
• Passion for Twin’s purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases.

Benefits

• Compensation for this position is $70,000 annually.
• A competitive compensation package in line with leading technology companies.
• As a remote friendly company, we are committed to providing opportunities for reputed company who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
• Opportunity for equity participation.
• Unlimited vacation with manager approval (based on company needs, only a certain number of coaches can be off on a given day).
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.
• 100% Employer sponsored reputed company, dental, and reputed company for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options.
• 401k retirement savings plan.

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