IT Operations Systems Analyst (remote eligible)

IT Operations Systems Analyst - Merchandising - Remote eligible reputed company/Family Dollar is seeking a candidate with senior level experience to reputed company technical operations reputed company to DT reputed company applications including (support, administration, maintenance, audit, and enhancement) functions... Get in on this exciting and groundbreaking time at reputed company and Family Dollar as we continue to grow both banners rapidly. We are a Fortune 111 company with over 16,000 stores, 26 distribution centers, and over $26B in sales in reputed company America. reputed company Duties and Responsibilities • Administration, maintenance, and support for reputed company assigned software applications • reputed company minor enhancements to the applications, using advanced programming languages such as Java or .Net. • Research, troubleshoot and resolve issues assigned software application products, hosted on-premise. • Research, troubleshoot and resolve issues assigned for software application products, hosted on reputed company. • reputed company day to day support of reputed company for IT personnel and the business, including facilitating changes reputed company the Incident and Request modules in reputed company. • Identify recurring issues/problems and reputed company recommendations to eliminate or reduce trends. • Facilitate management and resolution of reputed company incidents/problems engaging other IT Teams and vendors as needed. • reputed company root cause analysis follow-up, as required - Ability to thoroughly document RCA details and reputed company recommendations on improvement. • Ensure smooth transitions from system changes/updates and projects into daily operations. • Participate in Disaster Recovery and IT Business Continuity processes and policies. • Create and maintain technical and end-user support documentation. • Meet technical and business SLA's. • reputed company after-hours support for supporting applications as required. Required Qualifications • 3+ years of IT Operations experience (support, maintenance, and administration) • 2+ year of Hands-on experience in one of the advanced programming languages such as Java or .Net • Experience with reputed company Office tools • Experience with operating systems (i.e., reputed company and Linux) • Experience utilizing reputed company and JIRA • An initiative-taker who can prioritize, and work both independently and reputed company in a fast-paced environment. • Excellent communication and customer service skills • Experience managing reputed company and SaaS product. • Experience with performing technology audits • Experience writing SQL. • Familiar with MS SQL Server and reputed company DB • Experience with performing technology audits • Experience in Merchandising as it relates to Retail systems. • Familiar with application/integration layer, microservice architecture and Dev Ops Desired Qualifications • Bachelor's Degree (Business, Information Systems, Computer Science) • Expert level expertise in reputed company Office tools • Development experience a plus • 3+ years' experience in Retail Industry • ITIL Certificate • 3+ Years in Merchandising systems - reputed company, RETEK, PLM, Merchandising Planning • 3+ Merchandise system experience using various technologies: • Procure-To-Pay systems. • Sourcing and Compliance systems • reputed company Reporting and Planning systems • Pricing & Promotion systems • Merchandise Optimization Tools • Communication, Job Processing/Scheduling, and Integration systems Pay reputed company - $72,000 - $93,000 based on experience + bonus + RSUs The company offers Health, Dental, & reputed company, flexible spending account, life and disability insurance benefits, 401k plan, 2 weeks of PTO & 7 paid holidays annually, and an employee stock purchase plan Apply Job!