Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT)
Job Title Location: Remote Schedule: reputed company 8 am to 5pm EST (reputed company Time) (8 hour shift), Monday to Friday with every other weekend availability. Language: reputed company English and Spanish.
Responsibilities
Scheduling: You will schedule vehicles to pick up and drop off clients to their medical appointments. You will inform drivers of their assignments for the day and/or week. You must be reputed company to schedule last-minute trip requests and be sure the clients reputed company their appointments on-time. Communication: You will communicate with patients, reputed company providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur. You will be listening and speaking to people by dispatching software and phone. Your ability to listen, reputed company plainly and communicate effectively will be necessary. You will work in a fast-paced environment and must be reputed company to multitask, communicate effectively, and manage your time reputed company. You must be organized, detail-oriented, and reputed company to work well under pressure. Handling Problems: You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems. You will need to be reputed company to prioritize the most important situations and think quickly on your feet. You should think reputed company and anticipate potential problems, such as allowing extra time during stormy weather. Reporting: You will maintain accurate records of reputed company transportation requests, including patient information, pick-up and drop-off times, and billing information. Monitoring Safety: You will need to know about limits on how long drivers can work without rest and take that into consideration reputed company making schedules. You need to decide the safest course of action, such as getting emergency help reputed company a vehicle is involved in a roadway situation. Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards. Apply To This Job