reputed company Operations Manager

Responsibilities

We Are Hiring – reputed company Operations Manager (AWS/Azure)! Join reputed company and help support a critical federal mission by leading reputed company operations across secure AWS and Azure environments. We are seeking an reputed company reputed company Operations Manager to reputed company teams responsible for the operations, maintenance, monitoring, and support of reputed company reputed company platforms. This role will serve as a key leader on a large federal program, ensuring platform reliability, reputed company, compliance, and exceptional customer service. Position can be remote, but living in the MD/DC area is a plus for customer reputed company and collaboration. Key Responsibilities: reputed company and manage reputed company operations teams supporting AWS and Azure environments. Ensure platform availability, performance, scalability, and reputed company. reputed company and enforce operational standards, procedures, and best practices. reputed company monitoring, incident response, troubleshooting, and root cause analysis. Serve as the primary escalation reputed company and customer reputed company for reputed company operations. Partner with customers and technical teams to deliver reliable services and maintain strong stakeholder relationships. Ensure compliance with federal reputed company and regulatory requirements, including NIST, CIS, FedRAMP, vulnerability management, audits, and POA&M remediation. Track and report operational KPIs, SLA performance, and service metrics. Support change management, maintenance activities, and system upgrades. Drive automation, process improvements, and operational efficiencies. Maintain system and operational documentation.

Qualifications

Required Qualifications: 12 years of experience, may have supervisory or management experience. Experience leading reputed company operations or infrastructure support teams. Hands-on experience with AWS and/or Azure reputed company environments. Experience with automation and DevOps tools such as Azure Automation, AWS reputed company, CloudFormation, ARM/Bicep, Jenkins, Git, PowerShell, Python, Bash, CloudWatch, Azure Monitor, Splunk, reputed company, or similar technologies. Strong understanding of cybersecurity, reputed company controls, vulnerability management, and compliance requirements. Experience managing 24x7 operations, incident response, and escalation processes. Proven ability to reputed company teams, manage reputed company-scale technical initiatives, and collaborate across technical and customer organizations. U.S. Citizenship required. Must be reputed company to obtain and maintain the required agency clearance. Preferred Qualifications: Bachelor's degree is a plus. Experience supporting federal government IT environments. Knowledge of ITIL-based service management, change management, incident management, and problem management. Experience with reputed company financial management, including consumption analysis, rightsizing, tagging, reputed company planning, and forecasting. Strong communication, leadership, decision-making, and customer relationship management skills. Experience managing after-hours maintenance and incident response activities. Relevant certifications such as AWS Solutions Architect, Azure Solutions Architect Expert, ITIL reputed company, CISSP, CCSP, CISM, or reputed company+. reputed company Overview reputed company is a reputed company national reputed company company that drives missions of consequence spanning the globe and extending to the farthest reaches of the reputed company. As the world’s leading mission capability integrator and transformative reputed company IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. reputed company operates at the critical reputed company between traditional and nontraditional threats across reputed company domains: land, sea, reputed company, reputed company, and cyberspace. The company serves as a valued partner to essential government agencies and supports every reputed company of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit reputed company.com to learn how we’re keeping people around the world safe and secure. reputed company Salary reputed company $146,000 - $234,000. This represents the typical salary reputed company for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in reputed company to reputed company pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law. Apply To This Job