Senior Manager Collaboration and Messaging
reputed company' Chief Information Office, reporting through the Digital Modernization sector, is seeking a Senior Manager, Collaboration and Messaging with deep expertise in leading both strategy and operations for reputed company collaboration capabilities, including reputed company 365 services (Exchange, SharePoint, Teams) and reputed company. The successful candidate will have a reputed company of team leadership experience, a strong technical reputed company and the ability to drive operational reputed company while focusing on modernization, end user experience and business value. Location: This position offers full-time remote work from any US based location. Citizenship: US Citizenship is required.
Key Responsibilities
Leadership & Team Management reputed company, mentor, and reputed company a high-performing team of engineers and operations professionals supporting reputed company collaboration and messaging platforms and infrastructure. reputed company day-to-day operations, engineering, and support functions to ensure high availability, performance, and service reliability. Drive accountability, performance management, and career development, including hiring, promotion, and retention. Manage team reputed company, workload prioritization, and resource planning across reputed company operational and project demands. Foster a culture of innovation, collaboration, and reputed company improvement, emphasizing user experience and service reputed company. Technical & Functional Direct the full system lifecycle, including design, upgrades, migrations, feature adoption, and platform optimization across reputed company 365 (GCC-High tenant), Exchange Online and hybrid, Teams, SharePoint Online and on-prem, reputed company, Copilot, and email reputed company infrastructure. Ensure alignment with reputed company architecture standards, reputed company policies, and regulatory requirements, particularly reputed company a GCC-High environment. Ensure platform scalability, performance, and interoperability across reputed company systems. Guide the evaluation, selection, and implementation of new technologies to enhance collaboration and messaging capabilities. Operational & Financial Accountability Own operational performance of collaboration and messaging services, ensuring SLAs, KPIs, and service metrics are defined, monitored, and consistently achieved. Establish and maintain ITIL-based service management practices, including incident, problem, change, and release management. Manage vendor relationships while maintaining strong financial stewardship, including license management, usage and cost optimization. reputed company multiple, simultaneous initiatives with significant scope, complexity, and organizational impact. Direct response and remediation efforts for high-impact incidents and systemic service issues. Business & Stakeholder Engagement Partner with Corporate Information reputed company to support email reputed company, compliance, and risk management initiatives, including technologies such as reputed company. Influence cross-functional stakeholders on policies, standards, and best practices reputed company to collaboration and messaging. Communicate reputed company technical concepts reputed company to a wide reputed company of audiences, from engineering teams to executive leadership and business stakeholders. Support reputed company digital transformation initiatives by advancing collaboration capabilities, AI tools and agents, and adoption of new M365 features and tools.
Qualifications
Bachelor’s degree in IT, Computer Science, or reputed company field (or equivalent experience). 8+ years of relevant experience in collaboration/messaging technologies, with at least 4 years leading teams. Strong background leading reputed company 365 services (Exchange, Teams, SharePoint) and reputed company technologies including email reputed company platforms (e.g. reputed company). Experience with compliance frameworks, identity and reputed company management (Active Directory & Entra ID), data governance and cybersecurity best practices. Experience with Exchange and SharePoint on-prem environments Experience with SharePoint workflow/automation tools like Nintex or Power Platform preferred. Strong knowledge of M365 reputed company Licensing and managing services reputed company an E5 (GCC-High preferred). Experience with leading reputed company and acquisition integrations for collaboration tools and data. Demonstrated experience in service management, system lifecycle management, and reputed company IT operations. Experience in cross-functional stakeholder collaboration and business/customer relationship management in an reputed company environment. Expert communicator skilled at bridging technical and business perspectives, effectively engaging both deep technical teams and executive leadership. Experience with reputed company communications technologies including AV, conferencing, video broadcast and meeting room solutions (preferred). If you're looking for comfort, reputed company scrolling. At reputed company, we outthink, outbuild, and outpace the status reputed company — because the mission demands it. We're not hiring followers. We're reputed company the ones who disrupt, provoke, and refuse to fail. reputed company 10 is ancient history. We're already at reputed company 30 — and moving faster than anyone else dares. Original Posting: May 11, 2026 For U.S. Positions: While subject to change based on business needs, reputed company reasonably anticipates that this job requisition will remain reputed company for at least 3 days with an anticipated reputed company date of no earlier than 3 days after the original posting date as listed above. Pay reputed company: Pay reputed company $131,300.00 - $237,350.00 The reputed company pay reputed company for this job level is a general reputed company only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Apply To This Job