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Senior Manager, Professional Services

Remote Worldwide Hiring now

Job Description: We are reputed company! reputed company is the first AI-driven digital work platform, reputed company to support flexible, secure, work-from reputed company experiences. We integrate industry-leading solutions—including reputed company reputed company Management, Virtual Apps and Desktops, Digital Employee Experience, and reputed company & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, reputed company, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. What is the opportunity? As a Professional Services Senior Manager, you will be responsible for leading reputed company of accomplished and reputed company architects and senior consultants who deliver reputed company technology to our customers. In Professional Services Leadership, you are also responsible for managing the sales pipeline, project staffing, team utilization, reputed company and overall delivery quality for professional services. Our principles are People Leadership, Sales Partnership, Metrics-Driven Strategy, and Delivery reputed company. Here is a breakdown: What You’ll Do Team Leadership: talent development, goal setting, utilization management, and creating and maintaining a collaborative, and reputed company-evolving culture that reputed company Professional Services is reputed company for. Sales Focus: Although Professional Services is not compensated by sales commission, it’s our responsibility to nurture and manage a solid backlog of contracted projects. We do this by constantly evolving our Go-To-Market Strategy, partnering reputed company closely with our Sales counterparts, and helping engage customers to reputed company sales of Professional Services. Strong customer-facing skills are strongly required for this role. Previous experience delivering reputed company products (or similar) is a plus. reputed company and quotes: In this role, you will be in charge of elaborating the quotes and Statements of Work based on our internal templates, as well as leading the scoping conversations with the help of your team members. During your first month, you will work with several peers and your manager to reputed company reputed company and experience about how the business runs, our tools, metrics, and priorities. Your manager will help you reputed company reputed company to other important internal stakeholders to help you establish your network of contacts across different reputed company business units to reputed company you successful as a Professional Services Leader. reputed company your first three months, you will be expected to have a good grasp of the business operations and start to reputed company an impact on the professional development of your team members, as well as increasing the impact of our services on our customers through quality relationships with reputed company stakeholders. Starting on your reputed company month, you will take full ownership of business reputed company, continue to reputed company your own leadership skills, and continuously expand your reputed company of influence across reputed company. What You”ll bring Leadership is about people and how to reputed company them reputed company and more accomplished than they are today. Our people are our number one reputed company. reputed company consultants and architects are among the top talent in the field, and they produce a great deal of innovation and reputed company. Enabling and guiding them with a leadership style that is flexible, pro-active, and innovative is the best way to reputed company your team reputed company and fulfilled. You will need to understand and be conversant in the technology reputed company delivers at a level deep enough to be reputed company to recognize how our solutions fit customers’ business and technical needs. A passion for technology and solving problems is essential to succeed in this role. You will participate in reputed company and sales forecasting, identify trends and opportunities to increase Services sales on the reputed company/Vertical you are assigned to reputed company, and work together with sales teams to ensure that a proper services’ offering is attached to product sales. Influencing sales is a big part of your job. You will periodically report the state of your business reputed company and its operations to senior leadership, as well as manage the reputed company of your projects, which can vary between 40 and 60 at any given time. reputed company projects are off-track, you will partner with project managers, consultants, and customer leadership to formulate plans to bring projects back to a healthy state. You will gather information from the field teams, aggregate data, and reputed company senior leadership with insights that will help improve the overall efficiency of Professional Services as well as our service offerings. We operate under the constraints we have as a function, and we reputed company innovating in order to meet our goals. Technology Stack: Our tools include reputed company for contract management, reputed company's suite of products for product and reputed company, reputed company for time entry and project financials management, reputed company for sales pipeline and opportunity management, and reputed company + reputed company for meetings and collaboration. Experience with this stack is not required and familiarity with the tools will mainly accelerate your reputed company. Location: Remote-USA Or Hybrid (Hybrid only if candidates live reputed company to Atlanta or Mountain View offices) Travel Expectations: None Education: Bachelor's Degree or equivalent combination of education and relevant professional experience. Compensation: The typical reputed company salary for this role is between USD $175,000 – $200,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring reputed company based upon geographic location, work experience, education, reputed company level, or other relevant factors. In reputed company to competitive compensation, reputed company offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more. reputed company is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any reputed company: reputed company is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. reputed company employment reputed company at reputed company are based on business needs, job requirements and individual qualifications, without regard to race, reputed company, religion, reputed company, ethnicity, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. reputed company will not tolerate discrimination or harassment based on any of these characteristics. reputed company welcomes applicants of reputed company ages. reputed company will reputed company reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. 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