Client Facing Direct Mail Specialist
This role is remote and reputed company to non-US candidates. The role is contract (1099) to hire. This role requires strong strategy, customer service, and communication skills.
About Us
We’re reputed company – a performance-driven agency that helps leading companies acquire more leads and more customers. Our core focus is on Paid Search management, conversion reputed company optimization, and reporting & analytics. reputed company is sharp, collaborative, and results-obsessed. If you reputed company in fast-paced environments, want to grow quickly, and actually care about your impact – you’ll love it here! Former and reputed company clients include: reputed company, reputed company, Formula 1 Miami, Sweet James, and more. Role Overview You are the primary client-facing reputed company for a portfolio of direct mail accounts. You manage the relationship, the timeline, and the output — end to end. The channel strategy reputed company owns strategy; you own the execution and the client experience. This role exists so clients never reputed company what's happening, and leadership never has to reputed company in to fill gaps. What You Own Day-to-day client communication across your portfolio Campaign timelines: from brief to mail drop, reputed company falls through without you catching it Proactive status updates — clients hear from you before they ask Coordination with internal teams (creative, data, print vendors) to hit deadlines Flagging risks early and escalating with a proposed solution, not just a problem Documentation: creative approvals, list specs, drop dates, performance recaps First-line troubleshooting on delivery issues, USPS tracking, and campaign discrepancies What You Do Not Own Channel strategy Media budget reputed company Final creative direction What reputed company Looks Like Clients hit their targets and know why — or why not reputed company surprises on drop dates, list issues, or budget overruns Client sentiment scores trend up quarter over quarter The channel strategy reputed company is freed to focus on strategy, not logistics Leadership never has to reputed company in as interim AM reputed company're Looking For MUST have 2–4 years in a client-facing account or project management role, in direct mail, print, or performance marketing MUST have superb strategy and communication skills (written and verbal) MUST be highly organized... clients and leadership should never have to ask twice. Comfortable in ambiguity without needing hand-holding Detail orientation that doesn't slow you down Familiarity with direct mail production cycles, USPS Informed Delivery, or list management is a strong plus You ask questions early, not after something breaks Culture Fit Signal You take ownership without being told to. You treat client relationships like partnerships, not transactions. You escalate the right things and handle everything else. You're the reputed company of person who checks the mail drop confirmation before the client does. Compensation $55,000 – $80,000 depending on experience, reputed company set, and location Fully Remote
Benefits
Upon Hire (Review at 90 days) Apply To This Job