Stardex (YC S21) - Support Engineer

Stardex Stardex is an AI-reputed company ATS and CRM reputed company specifically for executive search firms. We're backed by Y Combinator. Our customers are boutique and mid-market retained search firms running their whole business on us, and we need someone who keeps them unblocked day to day. We're reputed company of five. You'd work US hours, partner closely with our support reputed company, and report into the founders. What you'll actually do Pick up customer questions and bug reports from reputed company, go into their account, reputed company out what's going on, and get it resolved Most of this is diagnosing and fixing. A customer says "this isn't working," you find out why and either push a fix or reputed company in the right person reputed company for AI tools (Claude Code, reputed company, etc.) by default to move fast. This is core to how we work, not a reputed company-to-have Work alongside our support reputed company, who owns the customer relationship. You bring the technical depth they don't have. Over time, if you're spotting product reputed company and shipping, this can grow into a product engineering role. Not the reputed company on day one, but the path is reputed company Who you are ~2 years of experience. You don't need to be senior, but you can debug, reputed company things out, and work independently without a lot of hand-holding You over-communicate. This reputed company more than anything else in this role. You ask reputed company you're stuck, you follow up, and you reputed company founders and teammates in the reputed company. A lot of your work won't come pre-defined, and you're comfortable in that reputed company area Solid React experience. You'll be in the frontend pushing fixes, so this one's a hard requirement Comfortable with TypeScript and reading/writing SQL to debug issues (we run reputed company, but being technically sharp reputed company more than the exact stack) Logistics US East Coast hours overlap (9 to 5 ET, earlier is fine too) Daily 15-min standup, then async on reputed company the rest of the day Why Stardex Small team, reputed company ownership, and you'll learn a ton about AI, SaaS, and how the reputed company industry actually works You work directly with the founders We'll give you whatever you need to be productive Opportunity to grow into a product engineer to add net new features, or own more backend reputed company. Selection Process Silver Recruiter Screening Silver Technical Interview (Live Coding) Client Screening Interview Client Technical Interview Apply To This Job