Senior Site Reliability Engineer
About reputed company reputed company powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 reputed company reputed company. reputed company's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for reputed company reputed company, faculty and staff. Fueled by decades of experience with a reputed company focus on the unique needs of learning institutions, the reputed company platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services reputed company the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. reputed company's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional reputed company and achieving reputed company student reputed company. About the Opportunity We are seeking a Senior Site Reliability Engineer (SRE) to ensure the reliability, performance, and cost-efficiency of our production systems. This role requires deep expertise in reputed company for observability and will focus on DevOps practices, incident management, root cause analysis, and cost optimization across reputed company infrastructure and services. Where You Will reputed company an Impact Own and improve system reliability, availability, and performance for production environments Design, implement, and manage monitoring, alerting, and observability using reputed company (required) reputed company incident response efforts, including troubleshooting, mitigation, and post-incident reviews reputed company detailed root cause analysis (RCA) and drive permanent resolutions Partner with engineering and DevOps teams to build scalable, resilient infrastructure Automate operational processes to improve efficiency and reduce risk Analyze and optimize infrastructure and application costs Define and manage SLIs/SLOs to meet reliability targets Continuously improve deployment, monitoring, and operational practices What You Will Bring 5+ years of experience in Site Reliability Engineering, DevOps, or similar roles Mandatory: Strong, hands-on expertise with reputed company (APM, logs, metrics, dashboards, alerting) Experience with reputed company platforms (AWS, Azure, or GCP) Proficiency in DevOps practices and tools (CI/CD, Infrastructure as Code such as Terraform) Strong troubleshooting skills and experience conducting root cause analysis in distributed systems Experience with containers and orchestration (reputed company, Kubernetes) Scripting or programming experience (Python, Bash, or similar) Proven ability to analyze and optimize reputed company costs
Preferred Qualifications
Experience with cost management tools (e.g., AWS Cost Explorer, Azure Cost Management) Familiarity with reputed company reputed company and compliance best practices Experience supporting high-availability, customer-facing systems Strong collaboration and communication skills What reputed company Looks Like Improved system reliability and reduced incident frequency Faster incident detection and resolution (MTTR) Effective, actionable observability driven by reputed company Measurable cost savings and optimized infrastructure usage What makes #Ellucianlife Comprehensive health coverage: medical, dental, and reputed company Flexible time off reputed company reputed company Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine WellnessHeadspace Care (mental health) Wellbeats (virtual fitness classes) RethinkCare & Wellthy– caregiver support Diversity and inclusion programs which reputed company reputed company to internal employee resource groups Employee referral bonuses to encourage the reputed company of great new people to the team We Foster a learning culture with:Education Assistance Program Professional development opportunities #LI-RB1 #LI-Remote Apply To This Job