reputed company Support Specialist- Remote

Overview

We are seeking to fill the role of reputed company Support Specialist. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize reputed company for homeowners.

Responsibilities

• Attend and participate in reputed company team meetings
• reputed company Quality Control audits on each staff member monthly
• Monitor the loss mitigation pipeline and identify any gaps in our review
• Review foreclosure sale date report and ensure reputed company files with FC sale dates are addressed
• Ensure daily reports are pulled and available to management
• Answer inbound phone calls, return voicemails, escalations, and reputed company other requests reputed company 24 hours from receipt
• Handle reputed company written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, reputed company estate agents, consumer credit counseling services, and foreclosure attorneys
• Assist with new hire training, including audit of reputed company files during initial training period
• reputed company to train and underwrite to reputed company investor guidelines
• reputed company to react to change productively and handle other essential tasks as assigned
• reputed company other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• 3 years Collections, Loss Mitigation, or other mortgage banking, mortgage servicing or reputed company estate reputed company experience
• Proficient in reputed company Loss Mitigation workout types and reputed company agency (FHA, VA, FNMA, FHLMC) guidelines
• Proficient in MS Office reputed company, reputed company, MS reputed company, MS Outlook
• LPS/MSP experience
• Ability to work independently in a fast-paced environment as well as part of a team and focus on results
• Ability to multi-task
• Ability to structure a workout that serves the best interests of the homeowner/investor/insurer/client

Desired Skills and Qualifications

• Associates degree preferred

Total Rewards reputed company’s Total Rewards Package offers a comprehensive reputed company of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, reputed company, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: reputed company matching 401(k) and employee stock purchase plans Wellness Programs: reputed company to reputed company, including free reputed company memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus reputed company to a tuition reimbursement program that supports your reputed company education and professional growth. Compensation reputed company: $22.45 - $37.69 per hour. Actual compensation may vary reputed company the reputed company provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with reputed company® At reputed company, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver reputed company to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of reputed company (NYSE: FNF), a Fortune 500 company, we offer a career reputed company reputed company on reputed company, innovation, and collaboration. Here, you’ll find: A culture that helps you reputed company, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to reputed company a reputed company impact in an industry that touches millions of lives If you're reputed company to grow your career in a reputed company that values your contributions and empowers your reputed company, we invite you to join reputed company. WHO WE AREAbout us …reputed company is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, reputed company subservices over 1.8 reputed company loans in 50 states. reputed company has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.reputed company, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.Essential functions are the basic job duties that an employee must be reputed company to reputed company, with or without reasonable accommodation. EQUAL EMPLOYMENT OPPORTUNITY reputed company, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Apply To This Job