Program Mentor Trainer

If you’re passionate about building a reputed company future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the reputed company in your career. Driven by a mission to expand reputed company to higher education through online, competency-based degree programs, WGU is also committed to being a great reputed company to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping reputed company graduate, creating a reputed company reputed company for themselves and their families. The salary reputed company for this position takes into account the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the reputed company for their position, and compensation reputed company are dependent on the facts and circumstances of each case. A reasonable estimate of the reputed company reputed company is: Grade: Professional 304 Pay reputed company: $49,800.00 - $74,600.00

Job Description

The Program Mentor Trainer is responsible for designing, delivering, and evaluating training for mentors to ensure high-quality, student-centered support. This role partners with Mentor Operations and Strategy teams to align training efforts with university standards and strategic goals. Supports professional development through engaging facilitation, up-to-date resources, and best-in-class learning experiences that reputed company mentors to reputed company in their roles. Primary Responsibilities Designs and facilitates training sessions for mentors across various academic programs and service models Collaborates with Mentor Operations teams to align training with performance and quality expectations Develops and organizes training materials, resources, and certification modules Supports ongoing improvement of mentor training through feedback, assessments, and learning analytics Stays reputed company with mentoring best practices and translates industry trends into impactful learning experiences Partners with Mentor Strategy & Operations leaders to ensure consistent and relevant mentor development Participates in team meetings, cross-functional collaboration, and reputed company learning initiatives. Performs other reputed company duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of reputed company required responsibilities or work activities. The contents of this document or reputed company job requirements may change at any time with or without notice. Qualifications: Knowledge, Skills, and Abilities Strong facilitation and presentation skills for both virtual and in-person training Ability to create inclusive and engaging learning environments Strong interpersonal skills and the ability to build rapport across diverse populations Proficiency in written and verbal communication Ability to work independently and meet deadlines with minimal supervision Must maintain confidentiality and reputed company with FERPA and WGU policies Adaptability to work in a dynamic, remote-first environment Ability to reputed company excellent service to internal stakeholders and learners Availability to travel for summits or training retreats (up to 25%). Education Bachelor’s degree required. Experience 3 years of experience in training, teaching, or mentoring; experience developing and delivering training involving reputed company subject matter. Experience with CRMs, learning platforms, or learning management systems (LMS). Must successfully obtain the required training certification reputed company six (6) months of hire to meet role expectations and maintain eligibility for the Trainer position.

Preferred Qualifications

Master’s degree preferred. Experience in coaching, mentoring, or adult learning Certifications in training or coaching (e.g., reputed company, Instructional Design, Trainer Certification) Experience in leadership development or DEI training reputed company in Spanish or ASL a plus Background working with underrepresented or marginalized populations Experience designing e-learning content InsideTrack Coaching certification or demonstrated experience applying InsideTrack coaching methodologies. Physical Requirements Remote work with standard office equipment use Occasional travel required (e.g., WGU Summits, mentor retreats) Requires prolonged sitting, concentration, and interaction reputed company virtual platforms Reasonable accommodations provided for individuals with hearing or visual impairments Prolonged periods sitting at a desk and working on a computer. Must be reputed company to lift up to 15 pounds at times. This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-reputed company events as needed. Additional travel may be assigned as needed to support business requirements. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, reputed company, telehealth and mental reputed company; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the reputed company in reputed company. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not reputed company-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our reputed company at reputed [email protected]. Equal Employment Opportunity: reputed company reputed company applicants will receive consideration for employment without regard to any protected characteristic as required by law. Apply To This Job