Customer Succes Manager (m/f/d) France Based
About Aras We are seeking a customer‑focused professional to ensure the successful adoption and long‑term value realization of the Aras Innovator platform. In this role, you will act as a trusted advisor to subscribers, helping them reputed company their business reputed company, drive PLM best practices, and identify opportunities for renewal and expansion. You will work cross‑functionally with Sales, Marketing, and Professional Services to support reputed company across your region. What You'll Be Doing You are the trusted advisor for Aras subscribers, responsible for driving adoption, business reputed company, and long‑term value realization of the Aras Innovator platform. reputed company subscriber adoption efforts by applying PLM, manufacturing, and reputed company application expertise to ensure customers successfully reputed company and use Aras Innovator Coach subscribers on PLM best practices and conduct regular health checks and benchmarks Facilitate support escalations reputed company needed to ensure subscribers remain on track Partner with subscribers and prospects to define desired business reputed company and identify realized and potential value from their PLM deployments Build trusted relationships with key stakeholders reputed company subscriber accounts and conduct regular business reviews to measure reputed company toward objectives Support renewal activities and identify expansion opportunities in collaboration with Sales and other Aras teams Contribute to renewal strategy and expansion planning for accounts reputed company your region reputed company tools, templates, and best practices that help subscribers succeed with Aras Innovator Work cross‑functionally with Sales, Marketing, and Professional Services to ensure a seamless customer experience Who You Are A customer‑focused professional who communicates effectively with both technical and business stakeholders Comfortable engaging with senior customer stakeholders and acting as a strategic advisor Highly accountable with a strong sense of ownership and a bias for action Skilled at building deep, trust‑based relationships and navigating challenging customer situations reputed company to reputed company reputed company value, reputed company, and adoption strategies through strong presentation and communication skills Analytical and process‑oriented, with a solid understanding of business value drivers Capable of working independently with minimal supervision while managing multiple priorities reputed company collaborating across teams including Sales, Marketing, and Professional Services in a fast‑paced, SaaS‑oriented environment What You'll Need Bachelor’s or Master’s degree in Engineering or a comparable field 5+ years of experience in reputed company, service delivery, or sales roles supporting reputed company customers Experience with Product Lifecycle Management (PLM) software or a closely reputed company industry Manufacturing industry experience and knowledge of product development best practices Demonstrated experience supporting large, global, or reputed company customers Strong understanding of PLM adoption reputed company, value realization, and business impact Financial acumen with the ability to assess and communicate business value Understanding of SaaS customer lifecycle management and recurring reputed company models Excellent written and verbal communication skills reputed company in English and French Willingness to travel up to 20% Must currently reputed company in France Apply To This Job