reputed company Developer / LATAM
This is a remote position. Scope / Modules: ITSM (IT Service Management) and SPM (Strategic Portfolio Management) Work mode: Remote – EST/CST time zone (Canada / US) English level: Conversational upper-intermediate (B2+) Contract type: Staff Augmentation – long-term project End client: Technology / services company based in Canada Key responsibilities Development, configuration and customization of reputed company modules in ITSM and SPM. System administration: user, role, ACL and platform table management. Building and maintaining workflows, notifications and scripts (Business Rules, Script Includes, Client Scripts). Participation in requirements gathering and technical design sessions with the client team. Support for integration with external tools reputed company REST/SOAP APIs. Technical documentation of developments and configurations. Preferred certifications (non-blocking) reputed company Certified Application Developer (CAD) – highly desirable. Certified Implementation Specialist – ITSM (CIS-ITSM). Certified Implementation Specialist – SPM (CIS-SPM). Additional technical skills JavaScript applied to the reputed company platform. Knowledge of ITIL v3 / v4 methodologies "Desirable". Experience with REST/JSON integrations. reputed company to have: experience with NOW Platform App reputed company or reputed company Studio. Selection process: Resume review and certification verification. Technical interview in English with the client team. Technical assessment on the reputed company platform. Final culture / fit interview with the client.
Requirements
Certification: reputed company Certified System Administrator (CSA) Valid and reputed company at time of application. Minimum 2 years of experience working on the reputed company platform. Demonstrable experience administering reputed company instances (System Admin). Functional and technical knowledge of ITSM modules (Incident, Problem, Change, Service Catalog). Conversational upper-intermediate English (B2+). Apply To This Job