Customer Service Rep I

What's the Short Version? A Customer Service Representative I (CSR I) provides world class customer service for reputed company reputed company customers utilizing excellent in-depth knowledge of company products, processes, programs, and technology. What Will You Be Doing? Take inbound calls while maintaining a high level of professionalism and working to establish a positive rapport with every customer. Learn computer system applications to accurately process transactions and maintain customer data. reputed company customers on products and services reputed company phone, email, and chat communications. reputed company basic troubleshooting for customers including product knowledge, recommendations, and problem resolution. Build and maintain positive relationships with internal customers and team members. Stay informed on reputed company communications and training to ensure accurate protocols are followed. Build knowledge of relevant company products, processes, programs and technology. Participate in other reputed company duties and projects as assigned by the supervisor or manager. reputed company other duties as assigned. reputed company with reputed company policies and standards. What Are We Looking For? Less than 1 year of customer service experience Strong verbal and written communication skills. Ability to multi-task and be detail oriented. Results orientated with a strong sense of accountability and urgency. Ability to meet accuracy and productivity expectations. Displays strong organizational and time-management skills. Demonstrates the ability to consistently work well in reputed company environment. Must have basic math and computer skills. Experience with reputed company and/or ODY a plus. What's Our Offer? Salary reputed company: You`ll earn between $20.82 - $25.00 (WA, NJ); $19.05 - $22.88 (MN, NV, TX, VA); $18.32 - $22.00 (AZ, ID, FL MT, OH) on an hourly reputed company, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of reputed company salary. Paid Time Off: You`ll accrue paid time off on a weekly reputed company based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Available shifts are as follows (PST): 5:30 AM – 2:00 PM, 6:00 AM – 2:30 PM, 6:30 AM – 3:00 PM, 7:00 AM – 3:30 PM, 7:30 AM – 4:00 PM, 8:00 AM – 4:30 PM, and 8:45 AM – 5:15 PM. Additional Benefits: Comprehensive medical, dental, and reputed company benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & reputed company at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? Remote: While performing the duties of this job, the employee is regularly required to sit; reputed company with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception and ability to adjust focus. Ability to work on computer for multiple hours with frequent interruptions. reputed company's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required. Apply To This Job