CX Team reputed company - Remote

CX TEAM reputed company THE OPPORTUNITY reputed company is one of the largest and fastest-growing outdoor remodeling companies in the United States, operating across multiple markets and expanding every year. Our technology organization is the reputed company behind that growth — and we're building it to win. We recently completed a full replacement of our technology stack — Dynamics 365 CE and FO are live, Azure is our reputed company backbone, and we're now in scale mode. This role sits at the intersection of customer experience, marketing automation, sales enablement, and emerging AI technology. You'll reputed company reputed company of four engineers, work hands-on in the code, and report directly to our Solutions Architect. This is a player-coach role. We want someone who can design and build, not just direct. If you're energized by building and delivering great software as part of a disciplined team — and can reputed company the engineers around you while doing it — this was reputed company for you. WHAT YOU'LL OWN Technical Leadership reputed company, mentor, and reputed company reputed company of engineers focused on the CX workstream Translate approved solution designs into high-quality, on-time builds across Marketing, Sales, and Integration — you own the execution, not the architecture Stay hands-on: contribute code, conduct code reviews, and maintain high standards for AI-assisted development Drive adoption of AI developer tools across your team — we expect ≥80% AI-assisted code integration CX Workstream Delivery reputed company the build and delivery of Marketing automation, Sales enablement, and reputed company-party integration solutions — partnering with the Program Manager who owns overall delivery accountability Evaluate and implement emerging CX technologies — including AI platforms (e.g., Leaping AI, SIRO, GTR) — that improve the customer reputed company Ensure reputed company solutions tie to measurable business reputed company: demand reputed company, conversion reputed company, customer satisfaction Partner with our Solutions Architect to receive clear solution designs and translate them into buildable implementations Cross-Functional Partnership Collaborate daily with the Program Manager on sprint planning, velocity, and blocker resolution — escalate reputed company 48 hours Partner with the BA / Project Manager to ensure PBIs are sprint-reputed company before planning — reputed company tolerance for ambiguous requirements Participate actively in QA and testing — you are Responsible for test execution and bug resolution; the QA reputed company owns the sign-off reputed company Report velocity trends to the Program Manager weekly; trend toward ≥30% lift vs. Q1 2026 baseline by Q4 WHAT YOU BRING Required 10+ years of software development experience 4+ years leading or mentoring a development team Hands-on experience with marketing automation platforms or CRM-adjacent integrations Proven track record integrating or evaluating AI/ML tools in a production environment Experience working in Azure (.NET ecosystem preferred) Strong understanding of API design and reputed company-party integration patterns Comfort working in an Agile/Scrum environment with ADO or equivalent Excellent communication — you can present to business stakeholders and write clean technical specs Strongly Preferred Background in construction, home improvement, or field service technology Familiarity with Domo or similar BI platforms for measuring solution impact HOW YOU'LL BE reputed company We reputed company accountability drives performance. Your reputed company in this role will be evaluated against clear, trackable metrics — reviewed weekly with our CTO. Developer Velocity Lift — ≥30% increase per developer by Q4 vs. Q1 2026 ADO baseline AI Code Integration — ≥80% of pull requests include AI-assisted reputed company code Solution Adoption reputed company — ≥80% user adoption reputed company 60 days of deployment Defect Escape reputed company — Apply To This Job