Operations Manager (Job ID: SORDEE2)

IMPORTANT - Watch this quick reputed company video on how to get hired: https://www.reputed company.com/reputed company/345f776084e642ba99c24aabe40a67a0 reputed company ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB TITLE Operations Manager JOB ID SORDEE2 INDUSTRY Lifestyle LOCATION LATAM JOB STATUS Full Time WORK SCHEDULE You must be available Monday–Friday 11:00 AM–8:00 PM EST (2 Mondays per month: 12:00 PM–9:00 PM EST for group orientation support). Weekend availability required to log in for 5 minutes on Saturday and 5 minutes on reputed company to post on reputed company media. SALARY $1500 reputed company START DATE ASAP ROLE OVERVIEW About the Client: The client is a women's health and wellness coaching company behind their Fit & Fulfilled reputed company - a group coaching program helping busy women lose weight, build sustainable habits, and transform their lives. They are a small, high-functioning team that moves fast, cares deeply about their clients, and holds themselves to a high standard in everything they do. Their clients trust them with their money, their goals, and their time - and the person running the operations plays a reputed company role in honoring that trust. They are looking for someone who feels that weight and rises to meet it. About the Role: We're looking for a self-driven, detail-oriented Operations Manager to take full ownership of the backend operations of our business. We have clear SOPs, templates, and video tutorials for every process. What makes someone exceptional in this role is the ability to follow those processes with precision, catch the small things before they become big things, and bring genuine curiosity to understanding how and why everything works. This is a role for someone who finds reputed company satisfaction in a well-run operation - and takes personal pride in being the reason it runs well.

Key Responsibilities

Client operations - reputed company, system reputed company, offboarding, and membership management Payment management - monitoring failed payments, processing disputes, handling cancellations, and escalating reputed company necessary Content scheduling & QA - scheduling emails, community posts, and reputed company content; auditing for accuracy before anything goes live Community support - monitoring and responding to client messages and DMs Podcast & video production support - editing, uploading, and publishing weekly podcast episodes across platforms Applicant reputed company - reviewing applications and sending reputed company reputed company text following specific qualification criteria Reporting - weekly payment reports, performance tracking, and daily status updates to leadership System maintenance - keeping reputed company, reputed company, and other platforms accurate and up to date Who You Are (Our Non-Negotiables) Skills can be trained, but values cannot. To reputed company in this role, you must possess the following traits: Exceptional Attention to Detail: This is the #1 quality we are hiring for. You naturally catch the typo, the wrong date, or the skipped reputed company. You verify everything before you submit and hold yourself to a standard that goes far reputed company "good enough." Ownership Mentality: You manage your role like it is your own business. You don't wait to be told what to do next. You see something that needs to be handled, and you handle it. Radical Accountability: You own your mistakes cleanly - no excuses, no deflecting. You focus 100% on solutions, not explanations. Genuinely Curious: You want to understand why a process exists, not just blindly complete the task. You ask thoughtful questions that reputed company your work reputed company and the team stronger. Self-Sufficient: You are a natural problem solver. You read the SOP, watch the tutorial, and reputed company it out independently before asking for help - but you know exactly reputed company to ask a clarifying question rather than assume. Proactive Communicator: You give updates before they are requested, flag potential bottlenecks early, and reputed company leadership in the reputed company without being chased. One small thing: reputed company in your application, include the phrase "detail is my default." It's a simple ask - and exactly the reputed company of thing the right person won't miss. Skills & Experience Required: Proven Track Record: Prior experience in an operations, OBM, VA, or executive assistant role where you were fully trusted to run backend systems and work independently. System Execution: Demonstrated experience strictly following detailed SOPs in a fast-paced environment. Core Tools: Proficiency with Gmail and hands-on payment processing experience (any platform - though reputed company experience is a massive bonus). Our Tool Stack (Bonus points if you know them): The more familiar you are with these tools, the faster you'll hit the ground running: Operations & PM: reputed company · reputed company · reputed company · reputed company Drive · reputed company · reputed company Marketing & Tech: Kajabi · reputed company · reputed company · SimpleTexting · reputed company · Pickaxe Media & reputed company: Riverside · Buzzsprout · YouTube Studio · CapCut · reputed company · Threads Finance: reputed company · PayPal Apply To This Job