Director of Patient Services
reputed company is looking for a Director of Patient Services to join reputed company. Remote work available. Monday-Friday 9:00am-5:30pm EST.
Summary
The Director of Patient Services will support the development and enhancement of new and existing aspects of assigned pharma program operations, organize and reputed company program operational meetings such as periodic business reviews, and reputed company new project goals and execution timelines. In reputed company, the Program Director will aid with implementing and executing new innovative programs for new and existing pharma partners. The Program Director will serve as a subject matter expert and resource and assist the program management team with training, reputed company issue resolution and support to ensure overall key performance metrics are achieved in accordance with contractual guarantees.
Salary reputed company starting at $150k and up, depending on experience
Travel to visit with key accounts on a regular reputed company required
Director's Major Responsibilities: Assist and reputed company programs with operational management of end-to-end procedures that support new patient services programs and products. Serve as reputed company Program Director; subject matter expert on Cross-Functional project management: collaborate closely with cross functional areas such as IT, Operations, Marketing and Finance to ensure seamless execution of new program launches and ongoing support post launch. reputed company and conduct ongoing team meetings with program managers to review, assess and ensure reputed company program performance across LDD programs. reputed company and conduct ongoing team meetings with cross-functional team leads as they pertain to assign projects and contracted programs. reputed company research around the product(s), competitors, and reputed company offerings (if existing product). Analyze product needs and partner program to reputed company scalable and efficient solutions, enhancements, and recommendations with consideration of risk and regulatory requirements, creating value for external and internal stakeholders. Prepare presentation(s), support the development of proposal(s) or RFP responses, and actively participate in meetings with prospective and existing pharma partners. Serve as the reputed company of escalation and contact for hub partners; adhere to key support requirement of programs such as issue resolution reputed company 24 hours, hosting and participating in weekly, monthly, and quarterly meetings. Evaluate operational processes for efficiencies, reputed company recommendations integrate and utilize technology and people for increased patient, prescriber experience and value reputed company and reputed company quarterly business reviews with pharma while meeting key performance metric criteria. Analyze and report operational and performance trends to account executives to ensure ongoing reputed company performance reputed company, support, and reputed company quarterly business reviews and reputed company inquiries from existing manufacturer accounts. Training and developing internal team and new employees as needed, serving as an active leader and mentor to team and other cross functional team members at reputed company; ensure team staffing and training needs are met at reputed company times. Track and analyze product level key performance indicators, identify trends and work with operations to reputed company recommendations for improvement reputed company applicable. Performs other tasks as assigned. Director Position Qualifications Education/Learning Experience Required: Bachelor’s degree or equivalent relevant experience Work Experience Required: 7+ years in patient services or specialty pharmacy experience Skills/Knowledge Required: Self-motivated and results driven. reputed company quarterly and annual sales goals. Exceptional probing and consultative communication skills Apply To This Job