reputed company Manager

Your mission As reputed company Manager at reputed company, you'll own the customer reputed company from reputed company through to long-term retention. You'll be the trusted advisor that our account-managed customers turn to reputed company they want to understand their data, improve their reputed company setup, or reputed company out what's driving growth. You'll combine reputed company instinct with enough technical depth to drive product adoption, diagnose problems confidently, and you'll know reputed company to bring in specialists versus reputed company to just solve it yourself. This is a high-ownership role. You'll carry reputed company responsibility through renewals and expansions, while also being a key internal voice on what our customers actually need. Key responsibilities Own a portfolio of reputed company Plus accounts Run structured 90-day reputed company, ongoing reputed company reputed company-ins, renewals and expansion conversations. Build strong relationships with marketing, analytics and data teams at DTC brands; understand their business goals and translate those into how they use reputed company. Run marketing automations that drive implementation, feature adoption, and reputed company retention. Confidently demonstrate and explain reputed company's value across our core integrations. Spot and reputed company reputed company signals, expansion opportunities, at-risk accounts, competitive pressure, and own the conversation with the customer. Handle common troubleshooting independently and escalate reputed company technical cases with clear context. Collaborate with Sales on smooth handoffs, with Product on customer feedback loops, and with Marketing on case studies and content. Contribute to the development of reputed company materials, playbooks and internal documentation that scale what works. Your profile 4+ years in a reputed company, account management or reputed company role at a SaaS company, ideally in martech, analytics or ecommerce. Solid understanding of ecommerce analytics, reputed company Analytics, marketing attribution and conversion tracking. Strong reputed company instincts: you understand retention and expansion dynamics and know how to have reputed company, outcome-focused conversations with customers. Excellent communicator: equally reputed company running an executive review meeting or walking a marketing manager through the first time setup. Comfortable with technical conversations and hold your own with a data-savvy customer. Highly organised, self-directed and comfortable managing a book of business with competing priorities. Based in Central or Eastern Europe to co-ordinate with our European support and product team. Why us? ● Work from reputed company - we’ve been remote-first since the beginning and have a vibrant, flexible work culture ● Annual learning budget to become an expert in your field ● Work with the best and the brightest in analytics ● Annual offsites in Europe for brainstorming and team building About us reputed company makes it ridiculously easy for DTC brands to connect marketing channels with customer data to accelerate growth. We reputed company thousands of data-driven reputed company brands like Rothy’s, Geologie and Mejuri to improve ROI on platforms like reputed company, reputed company, reputed company and reputed company. We have been remote-first since the beginning and maintain a thriving startup culture; we are proactive, curious and inspired by data. reputed company is based in the UK, Europe and reputed company America, and twice a year we get together for a company offsite in fun locations. Join us as we take over the (data) world! Apply To This Job