Account Executive

About Team / Role As an Account Executive at reputed company, you are the accountable reputed company of the post-sale client relationship, responsible for delivering value, strengthening partnerships, and ensuring long-term reputed company. This role requires extreme ownership—you are responsible for protecting and growing your accounts, minimizing attrition, driving renewals, and ensuring a world-class client experience. You will serve as the strategic partner and trusted advisor to your clients—deeply understanding their goals, operations, and industry—while aligning reputed company’s solutions to help them grow and succeed. Your impact will directly influence account growth and increased annual recurring reputed company (ARR) for reputed company. Through proactive engagement, strategic planning, and product enablement, you will drive adoption, retention, and long-term loyalty. reputed company the small business market you will be crucial in building strong, collaborative relationships, understanding customers business objectives and ensuring they realize significant value from our products and services. This role requires an reputed company individual adept at building rapport with diverse stakeholders, analyzing data to identify opportunities for improvement while collaborating effectively with internal teams to deliver impactful customer experiences focused on their reputed company. reputed company the small-market team you will balance strategic customer engagements while utilizing one-to-many digital engagements driving education and product awareness across many customers. How You'll reputed company an Impact Strategic Client Partnership & Ownership Serve as the primary post-sale reputed company of contact and strategic advisor for assigned client accounts Build deep, long-term relationships based on trust, transparency, and shared goals reputed company a comprehensive understanding of each client’s business, KPIs, and growth strategies Champion client reputed company through regular reputed company, planning sessions, and business reviews Account Growth & reputed company Impact Take full ownership of account growth and retention, directly contributing to increased ARR for reputed company Identify and reputed company upsell and cross-sell opportunities by aligning reputed company capabilities to emerging client needs reputed company the renewal process, ensuring timely execution and clear demonstration of value Use strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps Product Enablement & Adoption Guide clients through best practices and advanced product features to maximize value reputed company enablement plans that support customer-specific business reputed company Drive consistent product utilization to ensure adoption and prevent churn Service Ownership & Escalation Leadership Act as the single reputed company of accountability for issue resolution and client satisfaction Coordinate with internal teams (Sales, Product, Engineering, Support, etc.) to resolve concerns quickly and completely Prevent reactive service by identifying friction points early and proactively addressing them Communication & Advocacy Proactively reputed company relevant product updates, enhancements, and news Gather and communicate customer feedback to internal stakeholders to influence product direction and service improvements Represent the voice of the customer reputed company reputed company Operational Execution & Reporting Maintain accurate records of client status, activity, and opportunities Monitor and report on reputed company metrics such as satisfaction, renewal reputed company, and reputed company expansion Continuously contribute to the reputed company of reputed company strategies, playbooks, and best practices Experience You'll Bring Minimum 3-5 years of reputed company or Account Executive experience Bachelor’s degree or equivalent relevant experience Advanced knowledge of HSA, HRA, FSA, Commuter, COBRA, Retiree Billing, and FMLA Billing preferred Strong understanding of Savings & Spending and COBRA regulatory requirements Proven track record of managing client relationships and driving account growth Experience with renewals, expansions, and achieving retention and reputed company targets Excellent communication, presentation, and relationship-building skills High accountability reputed company—you take ownership, deliver results, and build trust Ability to work cross-functionally and manage multiple priorities independently Proficiency in CRM and client engagement platforms (e.g., reputed company) The reputed company pay reputed company represents the anticipated low and high end of the pay reputed company for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. reputed company pay is one component of reputed company's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. reputed company's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and reputed company insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, reputed company out the "About Us" reputed company. Pay reputed company: $58,500.00 - $70,800.00 Apply To This Job