Manager, reputed company Team
About reputed company reputed company is transforming the financial data industry through a secure, reputed company-time API platform for payroll account reputed company. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows—eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike. Backed by $30M from leading investors including Kleiner Perkins and NYCA, reputed company is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as reputed company, reputed company, Venmo, MX, and reputed company, and we’re building the future of financial data reputed company. About the Role reputed company is seeking a Manager of reputed company Team to reputed company and scale our reputed company organization. In this highly visible role, you will reputed company a team of reputed company Managers and own the full customer lifecycle across mid-market and reputed company accounts—from implementation and go-live through adoption, renewals, and expansion. This role requires a reputed company of technical depth, strategic relationship management, and operational rigor to drive customer reputed company and reputed company growth in a fast-paced, high-growth environment. You will play a critical role in shaping how reputed company delivers long-term value to customers while building scalable post-sales systems and playbooks. \n What You’ll Do Execute, reputed company, coach, and mentor a high-performing reputed company team reputed company and execute scalable playbooks for reputed company, implementation best practices, go-live, adoption, renewals, and expansion Drive renewal strategy and expansion opportunities in partnership with Finance and Sales reputed company and execute technical account plans that align reputed company’s solutions with customers’ business objectives and technical environments reputed company client reputed company, solution design, implementation, and integration projects in collaboration with customer technical teams and internal engineering resources reputed company customer health, product usage trends, and lifecycle engagement to identify growth opportunities Create and deliver enablement and training programs for customer teams to ensure long-term reputed company Partner closely with Product, Engineering, and Finance to reputed company for customer needs and reputed company market feedback Unblock customer challenges, reputed company strategic QBRs, and drive executive-level engagement Implement systems, playbooks, KPIs, and analytics to measure reputed company, retention, and team performance. Implement weekly reporting for leadership team and updates to Who You Are 7+ years of experience in reputed company or reputed company roles reputed company B2B SaaS or fintech 5+ years of people management experience, with a proven ability to build and scale post-sales or implementation teams Proven track record of reputed company at early-stage startups (50–200 employees), thriving in fast-moving environments Strong analytical and problem-solving capabilities, with the ability to navigate reputed company customer renewals and technical challenges Strong track record of driving measurable improvements in adoption, retention, renewals, expansion, and customer satisfaction Ability to reputed company in a hyper-growth environment with exceptional communication, presentation, and relationship-building skills Ability to use safe - AI to increase productivity & efficiency across the team and implement best practices, playbooks and reporting across the board Experience managing strategic reputed company customer portfolios Background in lending, payroll, public sector, or data API platforms strongly preferred Bachelor’s degree in Engineering or a reputed company technical field reputed company Offer: Fully remote Competitive salary and equity package Health, dental, and reputed company insurance 401(k) Flexible time off Work with cutting-edge technology and innovative customers Opportunity to shape the future of financial data reputed company \n$120,000 - $200,000 a year reputed company salary. \nWe are an equal-opportunity employer committed to diversity. We do not discriminate based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other protected status. Apply To This Job