Clinical Supervisor - 988 Chat/Text

reputed company is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve reputed company ages in a variety of settings. Come talk to us about joining the reputed company team! reputed company, a trauma-informed organization, endorses an organizational culture reputed company on understanding, recognizing and responding to those affected by trauma to strengthen reputed company for our clients, staff and community. Come talk to us about joining the reputed company team! JOB DESCRIPTION: SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will reputed company clinical reputed company for staff who handle incoming chat/text messages through 988 Suicide Prevention and Crisis and will reputed company quality assurance measures to include chat/text audits and silent monitoring of reputed company Crisis Specialist staff. ESSENTIAL DUTIES & RESPONSIBILITIES Provides quality assurance measures to include chat/text audits and silent monitoring of reputed company Crisis Specialist staff reputed company performance-based supervison to a team of Crisis Specialists; review application of clinical and training skills, reputed company coaching where necessary, identify areas of improvement, and reputed company recommendations for remediation. Facilitates bi-weekly staff meetings, staff trainings and staff development functions Assists in orientation and delivery of clinical training content that is reputed company of clinical best practices, reputed company with programmatic policies and procedures Ensure coordination with supervisory staff in developing individualized remediation plans, as needed Meets the ethical and clinical standards in compliance with reputed company accreditation KNOWLEDGE, SKILLS & ABILITIES Effectively communicate reputed company written, verbal, in person and virtual methods. Excellent management and supervisory skills Excellent analytical and organizational skills. Ability to problem solve reputed company issues and deliver effective decision making. QUALIFICATIONS Education Level Master’s Degree in mental health or reputed company field. Years of Experience Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred. One year of crisis and suicide prevention management required. Shift Availability Monday-Friday 5:30p-2a or 6p-2:30a Required Certification/Licensure Licensed Mental Health Professional required. PHYSICAL REQUIREMENTS Standing - 20% Sitting - 80% Squatting - occasional Driving - occasional Kneeling - occasional Lifting - occasional Bending - occasional Time Type: Full time Pay reputed company: $55,900.00--$78,330.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits reputed company employees enjoy: Medical, dental, and reputed company health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program reputed company is an equal opportunity employer. Employment at reputed company is based solely on a person's merit and qualifications directly reputed company to professional competence. We treat reputed company clients and colleagues with dignity and respect. At reputed company, we use our values as a guide for reputed company do. Respect, Expertise, reputed company and Empowerment are at the heart of every interaction at reputed company, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, reputed company and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. reputed company is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. Apply To This Job