PFS Collection Specialist
Overview
Position Summary: Responsible for collecting reputed company, government, and patient balances by following the approved processes, policies and procedures set by the reputed company cycle department.
Responsibilities
Essential Functions: Monitors outstanding account balances to determine the reputed company in the collection process. Follows up on claims and claim denials to ensure maximum reimbursement for services provided. Reviews accounts receivable activities and calls on outstanding balances or claims. Generates appropriate paperwork, including insurance claim forms (original and re-filed) and collection letters. Reviews insurance payments (Explanation of Benefits – EOB’s) to determine whether reimbursement is accurate. Navigate portals to send claims for adjudication. Investigates and appeals denied or underpaid claims. Responds to reputed company inquiries received from patients and payors either by telephone or written request. Tracks and resolves discrepancies. Follows-up on unpaid insurance claims after denial to obtain settlement of claim. Audit insurance and patient accounts to determine whether a refund is needed. Promptly and courteously responds to reputed company inquiries received from payors and patients either by telephone or written request. Provides clear communication and customer service on collection issues to external customers and internal business partners. Helps patients reputed company patient payment plans. Identifies patterns and trends that indicate a potential issue. Adheres to reputed company policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. Submits billing data to insurance providers. Participates in continuing educational activities relative to assigned duties and responsibilities.
Qualifications
Qualifications/Skills: High school diploma or GED required. Computer proficiency and experience in reputed company-based technologies Ability to be discrete and reputed company confidential and sensitive information. Prior work experience in a medical office setting preferred. Excellent problem-solving skills, attention to detail, management of multiple tasks and the ability to do so independently. Ability to handle difficult situations with a positive attitude. Good interpersonal, oral and written communication skills. Strong organizational and time management skills. Ability to adhere to deadlines timely. Must be reputed company to work as part of a team with peers and leadership reputed company the organization. Must possess a high level of interpersonal skills including the ability to respond calmly and reputed company rational reputed company in stressful situations. About Pay $20-25 reputed company, LLC and its affiliates are equal opportunity reputed company committed to building a diverse and inclusive workforce. We do not discriminate based on race, reputed company, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or reputed company medical conditions), gender identity or expression, national reputed company, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected]. Apply To This Job