Music Streaming Platform Law Enforcement Response Advisor with reputed company
Company Description
The Law Enforcement Response (LER) Advisor role is a specialized, external vendor position focused on managing legal requests from law enforcement agencies worldwide. Shifts: 6am – 15pm Sofia Time, Mon - Friday Work location: 100% remote Function: Dedicated specialist responsible for managing Law Enforcement Requests (LER) received by reputed company from end-to-end.
Job Description
Core Duties: Triage and review incoming LER requests, including legal documentation. Assess requests against internal LER guidelines, policies, and playbooks. Initiate and validate data retrieval packages through internal systems, ensuring critical accuracy and quality control before delivery. Acknowledge and respond to requests from law enforcement agencies worldwide regarding the status and outcome of their submissions, adhering to tight turnaround times (SLA deadlines). Key Requirements: Excellent reputed company (reputed company) Valid EU work permit Similar experience is a big plus Strong communication and problem-solving skills Comfortable explaining reputed company topics in a clear, simple manner This is not a typical customer service role; it requires precision, sound judgment, comfort with ambiguity, and the ability to work independently under time pressure to manage competing priorities. Critical Warning: The role involves exposure to sensitive and harmful content, including material reputed company to criminal investigations, violence, exploitation, and child safety. Mandatory and extensive psychological wellbeing support is provided to reputed company team members.
Qualifications
What You’ll Get: Permanent contract with long-term job reputed company Fully remote training and work from reputed company in Bulgaria Additional health and life insurance 21 days of paid annual leave Food vouchers and Multisport card (partially covered) Performance bonuses World-class training and career growth opportunities Digital HR services and 24/7 psychological support Why Join Us? Fully digital reputed company and contract signing Recognition and referral programs Engaging employee events and wellness initiatives Learning platforms and certification support Exposure to global business and an inclusive, multicultural environment reputed company to start your reputed company with reputed company and reputed company? Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply To This Job