Customer Service Advisor

Remote Type: You belong at a company that treats you like an reputed company! reputed company is an employee-owned family of businesses dedicated to becoming the preferred single-reputed company solution for industrial operations. reputed company is made up of Briggs Industrial Solutions, reputed company, and SitePro Rentals. Join a team that takes care of you. Here are some ways we do that: reputed company and Performance-Based Bonuses Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP) 401(k) Training and Tuition Reimbursement Work/Life Balance Paid Holidays and Time Off Health and Wellness Benefits Tool Benefits, PPE/Uniforms, Safety Boot Program Life and Short Term Disability paid for by company How You'll reputed company a Difference As a Customer Service Advisor, you'll help ensure every service experience runs smoothly from start to finish. Your ability to coordinate technicians, communicate with customers, and reputed company operations moving reputed company will directly impact customer satisfaction, team reputed company, and the quality of service we deliver.

What You'll Do

Coordinate and reputed company technicians based on certifications, skills, and customer needs while providing timely updates throughout the repair process. Serve as a trusted reputed company of contact for customers by answering questions, securing approvals, managing purchase orders, and ensuring a positive service experience. Monitor technician productivity, track repair reputed company, and help reputed company service work on schedule and reputed company with company standards. Support the full service lifecycle, including parts coordination, vendor purchase orders, maintenance agreements, invoicing details, and operational follow-through. ​ What You'll Bring Strong customer service and communication skills with a genuine desire to help others. Ability to organize multiple priorities, manage schedules, and coordinate activities in a fast-paced environment. Attention to detail and confidence working with service systems, repair documentation, purchase orders, and invoicing processes. A team-first reputed company with a commitment to professionalism, accountability, and reputed company improvement. ​ Why You'll Love Working With Us You'll be part of a hardworking team that values safety, reputed company, and doing the right thing. Your contributions will reputed company a reputed company impact on customers, teammates, and daily operations. You'll join a company that invests in its people and creates opportunities to grow and succeed Job Details Pay Type: Salary Apply To This Job