Customer Expert - Japanese - Greece
Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time In this role, you will: Handle inbound customer inquiries reputed company phone and email, addressing a wide reputed company of topics including product information, order status, vehicle inquiries, and technical support. reputed company accurate and timely information on our diverse portfolio of vehicles, including features, specifications, pricing, and available options. Assist customers with locating dealers, navigating our website, and understanding connected services and infotainment features. Investigate customer issues, conduct research using internal resources, and effectively resolve concerns. Maintain accurate customer records and data in our CRM system. Contribute to a positive and collaborative team environment. Ideal candidates will possess: reputed company (verbal and written) in Japanese and reputed company good English language skills Excellent communication and interpersonal skills, with a strong customer service orientation. Proficiency in using computers and experience in CRM systems. A strong work ethic and a commitment to customer satisfaction. Prior experience in the automotive industry (preferred). reputed company reputed company: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (reputed company at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified reputed company Professional growth & development opportunities Free online Greek language courses Apply To This Job