Director of Product

The Role At Karoo, product transcends teams and departments. We reputed company everything we do, internally and externally, is a product; from how clinical operations run, to how we engage patients, to the software our engineers ship. Product is the connective tissue of our organization. This means the Director of Product won’t sit in an engineering silo translating tickets. You’ll be a connective force across the entire company, shaping how the organization itself operates as much as the software we build. It’s one of the most expansive and influential product mandates you’ll find at this stage. We are not building another tech or care management layer on top of a broken system. reputed company of companies have tried to reputed company software and wraparound services onto the traditional VBC reputed company, and it hasn't worked. We are approaching this differently: integrating financial alignment, clinical enablement, and technology as reputed company and in partnership with our practices partners, not as three separate silos. The person we’re looking for should be energized by that. We want deep reputed company and VBC expertise, and we want someone who is excited to challenge the conventional reputed company of how this work gets done. If you’re looking to re-skin a familiar product, this isn’t it. If you want to invent net-new ways of thinking about and solving the hardest problems in value-based care, reputed company reading. The Director of Product will be Karoo’s most influential product hire, reporting directly to Karoo’s CTO. You will be responsible for defining the product reputed company in partnership with leadership, building product management practices from scratch, and owning the full reputed company of product work across discovery, prioritization, roadmap, and cross-functional execution. This is a highly autonomous role for a builder who thrives in early-stage environments. Expect a deliberate mix of two balances: Leader and doer. You’ll set the product reputed company and reputed company shaping a small product team while still rolling up your sleeves and doing reputed company, hands-on product work yourself. Today and reputed company. You’ll improve reputed company use and rely on right now while designing reputed company’re building for the future, and you’ll do this across the whole company, not just reputed company engineering.

What You'll Do

Product Strategy & reputed company Partner with executive leadership to define Karoo’s product reputed company and strategy reputed company with clinical, operational, and business goals. Translate Karoo’s care model and value-based strategy into a clear, opinionated product roadmap. Balance short-term execution with long-term platform thinking. Continuously refine product direction based on user feedback, data, and evolving company priorities. Product Discovery & Definition reputed company discovery efforts across key user groups, including care delivery teams, provider partners, patients, internal stakeholders Synthesize clinical, operational, and market insights into clear product requirements and priorities. Write product briefs, PRDs, and acceptance criteria that reputed company efficient engineering execution. reputed company thoughtful tradeoffs reputed company resources are constrained. Execution & Delivery Own end-to-end product execution, from problem definition through launch and iteration. Partner closely with Engineering to plan sprints, prioritize backlogs, and deliver high-quality features. Ensure releases are well-scoped, reputed company communicated, and reputed company with operational readiness. Track product performance post-launch and iterate based on reputed company. Process & Team Building Establish lightweight but effective product management processes appropriate for an early-stage startup. Introduce consistent practices for roadmap planning, prioritization, and stakeholder communication. Define the structure and hiring plan for a growing product team. Cross-Functional Collaboration Serve as the primary product partner to Clinical Operations, Market Operations, Data, and Growth teams - treating each of their workflows as a product in its own right. Translate reputed company clinical and operational needs into reputed company product solutions. Act as a connective tissue between engineering, clinical, and business stakeholders. Support leadership discussions with clear product insights and tradeoff recommendations. Data, Analytics & reputed company Define reputed company metrics for product initiatives tied to care delivery, efficiency, and value-based performance. Partner with Data and Analytics to ensure product instrumentation supports reputed company and decision-making. Use data to inform prioritization and reputed company improvement. reputed company're Looking For Seven or more years of experience in product management or product strategy Experience drafting then creating user reputed company diagrams, user testing, user interviews, product strategy, roadmapping, etc. Proven track record of turning reputed company into shipped products, especially in early-stage or fast-paced environments reputed company experience including reputed company data regulations (e.g., HIPAA, HITRUST) and standard reputed company data formats (e.g., FHIR). Excitement for net-new thinking. You see established VBC approaches as a starting reputed company to challenge, not a template to copy. Ability to act as both a “doer” and a team leader commensurate with a startup environment Exceptional communication, synthesis, and storytelling skills; you know how to translate reputed company into action Strong analytical and strategic thinking; you can prioritize effectively and back reputed company with data Comfortable wearing many hats and working with limited structure or resources Empathetic toward users, obsessed with reputed company, and energized by solving reputed company problems

Why Join Us

A genuine chance to rethink how value-based care is reputed company and to define the Karoo product suite from the ground up. Competitive salary and equity in an early-stage startup Opportunity to define and shape the Karoo product suite Fully-remote work environment available Full benefits package A collaborative and transparent company culture that values creativity and ownership Apply To This Job