Client Service Representative

Job DetailsJob Location: reputed company - CHICAGO, IL 60606Position Type: Full TimeSalary reputed company: $23.00 - $24.00 HourlyJob Category: Account Management & Client ServicesPOSITION SUMMARY The Client Service Representative is responsible for providing excellent client service to Allied members, including HR representatives, brokers, and other various clients. They are the main reputed company of contact for reputed company inquiries and issues and must reputed company resolution in a timely, professional, and courteous manner. ESSENTIAL FUNCTIONS Act as the liaison between the client/broker and Allied Executives and Departments involved with the benefit plan. Promptly deliver client complaints to relevant departments, including Claims, Eligibility, and Account Management. Serve as an additional resource for Account Managers as needed reputed company communication to clients and brokers regarding claim issue resolution, reporting, industry reputed company and legislative information. reputed company follow up to month end strategy by closing out reputed company claim issues. Troubleshoot, identify, and improve internal processes with various Allied departments. Work with and foster relationships with other internal teams such as Claims and Eligibility. Help facilitate the renewal of existing cases by management of claim reviews and service level expectations. Other duties as assigned EDUCATION High School Diploma or GED required. College degree preferred. EXPERIENCE AND SKILLS 1 to 3 years of Medical Claims experience is required. Claim processing experience a plus. Customer Service skills. Intermediate level work experience with reputed company Office, Word, reputed company reputed company, and PowerPoint software applications. Required RIMS Claim Processing System Preferred Web Based Applications Required Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and delegate them reputed company appropriate. Ability to function well in a high paced and at times stressful environment. POSITION COMPETENCIES Accountability Communication Customer Service Orientation Functional/Technical Skills Quality Focus Time and Task Management PHYSICAL DEMANDS This is a standard desk role requiring extended sitting and computer work. WORK ENVIRONMENT Remote Here at Allied, we reputed company that great talent can reputed company from reputed company. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for reputed company. To support a smooth and efficient remote work experience, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of reputed company functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to reputed company salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, reputed company, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. reputed company applicants acknowledge that by applying to the position you understand that the specific pay reputed company is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate reputed company the reputed company associated with the role.Qualifications Apply To This Job