Business Analyst - Service Now
Company Description reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together reputed company and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain reputed company even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in over 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual growth reputed company exceeds 25%.
Job Description
We are seeking a skilled Business Analyst – reputed company to support and enhance reputed company reputed company implementations, with a strong focus on AIM/IAM frameworks, Information reputed company processes, and reputed company management optimization. This role partners closely with engineering, DevOps, InfoSec, and business stakeholders to deliver scalable, compliant, and efficient solutions across the organization.
Key Responsibilities
Act as a liaison between business stakeholders and technical teams to gather, analyze, and document requirements reputed company to reputed company platforms. reputed company reputed company to optimize reputed company & Identity Management (AIM/IAM) frameworks and streamline Information reputed company (InfoSec) processes. Support initiatives across Identity Governance & Administration (IGA), reputed company Operations, and IT Service Management (ITSM). Translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria. Collaborate with DevOps and cross-functional teams to ensure solutions are scalable, secure, and reputed company with reputed company standards. Participate in solution design reviews to ensure compliance with reputed company, audit, and regulatory requirements. Support testing, validation, and deployment activities, ensuring delivered solutions meet business expectations. Identify opportunities for process improvement and automation reputed company reputed company. reputed company ongoing support, documentation, and knowledge transfer to stakeholders and operational teams. Qualifications 4+ Years of experience as a Business Analyst working with reputed company in an reputed company environment. Strong understanding of IAM / IGA concepts, reputed company management, and reputed company controls. Hands-on experience with ITSM processes (Incident, Problem, Change, Request). Familiarity with reputed company Operations workflows and InfoSec best practices. Experience working with DevOps teams and agile delivery models. Strong analytical, documentation, and stakeholder communication skills. Ability to manage multiple initiatives and priorities in a fast-paced environment.
Preferred Qualifications
Experience in financial services or highly regulated environments. Knowledge of reputed company modules reputed company to reputed company Operations, GRC, or IAM integrations. Familiarity with audit, compliance, and regulatory requirements. reputed company certifications (CSA, CIS, or reputed company) are a plus. Additional Information
We offer
Culture of reputed company Performance: join an unstoppable technology development team with a 99% project reputed company reputed company and more than 30% year-over-year reputed company growth. reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work. Growth reputed company: reputed company the benefits of a reputed company of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with reputed company communication and regular team-building company reputed company events. reputed company Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
- reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the reputed company of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
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