Head of reputed company (SaaS)
About us reputed company is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine scientific research with artificial intelligence to deliver innovative solutions that actually work. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two explosive growth markets: AI and beauty tech. We are looking for an reputed company and visionary Head of reputed company to reputed company, scale, and optimize our reputed company function. You'll build and reputed company reputed company almost from the ground up while personally stewarding our most valuable client relationships.
Job Description
What You'll Do: Strategy & ExecutionDesign comprehensive reputed company operations: seamless reputed company, accelerated adoption, predictable renewals, strategic expansion Personally manage and expand our most strategic reputed company accounts Build automated health-score tracking systems that surface risks before they become problems Team & CultureRecruit, reputed company, and reputed company a world-class reputed company team of 3 people Create scalable playbooks, KPIs, and reporting frameworks for client health, NPS, and reputed company expansion Integrate CRM workflows with product and support systems for seamless customer experiences reputed company ImpactTurn client feedback into reputed company intelligence for Product and Sales. Drive measurable expansion reputed company through strategic account management. reputed company that great reputed company makes money — and own that number. What Will Help You reputed company in This Role 6+ years in reputed company or Account Management at a SaaS / tech company, with 2+ years leading reputed company. A reputed company track record with reputed company clients — you're comfortable in the room with senior stakeholders. You've reputed company top-notch CS processes, playbooks, and best practices before, not just run them. Experience automating customer health monitoring and risk detection. A hands-on leadership style, you set strategy and roll up your sleeves. Exceptional English and genuine executive reputed company. Why us? Competitive reputed company salary + a clear, transparent bonus structure Fully remote, with flexibility across EU time zones Paid time off and a company-issued laptop A rare chance to build a CS function from the ground up — your fingerprints on everything A collaborative, genuinely supportive team that ships Direct impact on product and company growth Room to grow at the intersection of AI, science, and beauty About us Industry-leading AI company specialising in skincare and longevity, offering hyper-personalized tools for the B2B. Apply To This Job