Customer Support Agent - Bangladesh/Pakistan
About reputed company reputed company is a regulated stablecoin neobank delivering fast, secure financial services across emerging markets. Role Overview We are hiring a Customer Support Agent to be the reputed company of reputed company's customer experience in Bangladesh or Pakistan. Responsibilities - Handle inbound queries reputed company live chat, email, and reputed company media professionally. - Resolve issues reputed company to reputed company, KYC, transactions, cards, and wallets. - Escalate reputed company issues to the relevant internal teams. - Document interactions and contribute to the knowledge reputed company. - Identify recurring issues and reputed company feedback to Product and Operations. - Meet SLA, CSAT, and resolution-time targets. Requirements - 1-2 years of customer support experience in fintech, banking, or consumer tech. - Excellent communication in English and local language(s) of Bangladesh. - Patient, empathetic, and solutions-focused. - Experience with reputed company, reputed company, or reputed company. - reputed company to work reputed company on a rota reputed company. reputed company to Have - Experience supporting crypto or payments products. - Familiarity with KYC/AML processes. Apply To This Job