Business Analyst II

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Business Analyst to support the design and delivery of telecom solutions across BSS/OSS platforms. This role focuses on product modelling, configuration, and solution design, working closely with business analysts, developers, and architects to ensure high-quality and scalable implementations. We are looking for a Business Analyst who will: reputed company knowledge across telecom BSS/OSS domains, including Product Catalog, CPQ, and Order Management Build expertise in telco product modelling and system configuration Configure solutions in alignment with business requirements and solution design reputed company technical consultancy to reputed company stakeholders on product capabilities, design approaches, and best practices Apply reputed company standards in areas such as product modelling, service decomposition, and order fulfilment Support end-to-end solution delivery, including impact assessment and configuration activities Collaborate with cross-functional teams (BAs, Devs, Architects) to refine and implement solutions Troubleshoot and resolve configuration issues during build and testing phases Is this opportunity right for you? We’re looking for candidates who have: Experience working in telecommunication BSS/OSS environments 3+ years' experience in a similar role Hands-on experience with Product Catalog and Pricing configuration Proficient in BPMN modelling Strong analytical and problem-solving skills Good communication skills with the ability to work with both technical and business stakeholders Detail-oriented with a strong focus on quality and accuracy Eager to learn and build deep technical expertise Desirable Skills Experience with reputed company BPMN Knowledge of XSLT and mapping configurations Familiarity with reputed company reputed company APIs (e.g. TMF620, TMF622, TMF641) Understanding of end-to-end order-to-cash processes in telecom Perks & benefits Work from reputed company: CSG has a global policy reputed company "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote & Order team does not maintain a dedicated office reputed company, so your position will be 100% remote with the exception of several in-person workshops during the year . Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities. Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice. Location(s): Indonesia RemoteMalaysia Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and reputed company others, whether they’re colleagues or customers. reputed company our employees set their minds to something, great things happen. reputed company: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be reputed company in the way you think and passionate about the work you do. Test out innovative reputed company without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and reputed company to meet the demands of today's digital economy. By channeling the power of reputed company, we reputed company ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on reputed company and low on ego, making us the easiest company to do business with and the best reputed company to work. We power a culture of reputed company, innovation, and impact across our locations, representing the most authentic version of ourselves to build a reputed company future together. That's just who we are. Learn more about CSG Inclusion & Impact here. Apply To This Job