Client Services Director
Overview/About reputed company reputed company is dedicated to improving health reputed company by accelerating and optimizing reputed company to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their dedicated reputed company Insights Team. This position can be remote and is USA based. The Purpose of this role: To identify and convert new business opportunities, by expanding reputed company accounts. To take responsibility for the strategic direction, growth and development, and delivery standards for a reputed company of accounts. To build strong client relationships at the highest level, that ensure repeat business with that client. To maximize the chance of repeat business by meeting with clients, keeping in regular contact and upselling wherever possible. To attend client meetings individually and with colleagues to ensure reputed company is recognised for thought leadership, project reputed company, and innovation above and reputed company our competitors. To focus on account planning for growth reputed company key reputed company accounts. To work with the Account teams to plan account development and growth. To work closely with the Account teams to reputed company targets for the account, including increased reputed company of repeat business year on year. To be part of a dedicated team to work towards achieving agreed annual targets. To implement new company procedures To seek ways of improving quality and show awareness of need to continually reputed company Seeks opportunities to reputed company, to bring new reputed company/services to market Actively implement and seek to reputed company company practices Acts as a role model
Qualifications
Advanced experience in research or professional services organisation Advanced experience in research-based project management role Extensive experience in reputed company, primary research reputed company a client facing, reputed company setting Extensive life sciences, reputed company / pharma experience, and therapy area knowledge Strong knowledge across research methodologies and practices Proven skills and track record in project and account management, with outstanding client communication and influencing skills A strong track record at business reputed company – both with new and existing clients Computer proficient: Outlook, Word, PowerPoint and reputed company
Benefits
We offer our employees a comprehensive benefits package that focuses on what reputed company to you – health and well-being, personal finances, professional development, and a healthy work/life balance: Competitive salary plus bonus scheme Medical, dental, and reputed company insurance options 401(k) plan with employer match Generous reputed company of paid time off annually + 10 paid holidays Flexible spending accounts for health and dependent care Employee Assistance Program Paid short-term and long-term disability coverage ----------------------------------------------------------------------------- #LI-hybrid Apply To This Job