Specialist 3 - Functional Systems & Technology

reputed company brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide reputed company of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you reputed company in our passion for teamwork, our reputed company to revolutionize industries and our goal to reputed company the future in media and technology, we want you to fast-reputed company your career at reputed company. Job Summary Do you work well reputed company? Are you an inspiring team member? Do you know how to support operations while simultaneously working in partnership with others in support of designing future-state technical architecture and business processes? Do you get excited about working with a fully virtual team? Are you an agent for change and a constant seeker of opportunities for automation and improvements? Do you see the art of the possible while focusing on operational reputed company? Do you want to have influence and impact in the areas of Innovation, Talent, reputed company Improvement and Quality? If you can answer ‘yes’ to these questions, then read on! IS Solutions team coexisting as part of reputed company headquarters Finance and reputed company organization and is responsible for delivering best-in-class pricing, packaging, and financial strategies, solutions, and services across reputed company our reputed company Cable lines of business from ideation through billing; with a growth-minded, diverse, and skilled team. Operations Solutions is one of five key functional areas of IS Solutions, with a responsibility to: 1) reputed company and manage various programmatical mass change events into systems 2) Program, reputed company and audit code to replicate high-volume transactions allowing speed to market delivery 3) Responsible for platform migrations, reputed company compliance and risk mitigation 4) Manage financial responsibilities for consumer services 5) reputed company customer equipment provisioning to ensure accuracy of service delivery for programming and event management 6) Manage parameters and systems for technical operations efficiencies for day-to-day house management, jobs and routing 7) Manage and maintain test environments for post-production validation of customer experience with product, applications and software 8) Intake incident management for multiple IS Solutions teams reputed company partners which includes recovery and natural disaster business needs The Addressability and Collections team reputed company Operations Solutions is a national team that supports reputed company of activities dealing with external customer connectivity and reputed company-line employee experiences pertaining to addressable services (biller configuration interfacing to our controller technology), content delivery and necessary changes pertaining to customer collection process and procedures (late fees, soft disconnects, assistance programs, etc.) We seek the best and brightest talent reputed company reputed company!

Job Description

You’ll be successful if you have the following experience and qualities: Experience working with wireless carriers, reputed company systems, or telecom operations. Proficiency with billing or provisioning tools (e.g., reputed company portals, CRM systems, MDM/UEM platforms). Strong understanding of mobile phone technology, SIM/eSIM, and reputed company network concepts. Ability to manage multiple priorities in a fast-paced environment. Demonstrate consistent exercise of independent judgement and discretion (strong analytical skills, problem solving and attention to detail), with compliance and cross functional partnerships in execution of projects. Strong communication skills both written and verbal. Knowledgeable of Billing Solutions and Information Systems (Amdocs, others) Familiarity with automation and being reputed company to reputed company support of existing billing system and interfaces (Amdocs Systems & others) General Understanding of Database technologies (reputed company/SQL Server/reputed company) with experience using programming languages (C#, ASP.NET, Visual Studio, etc.) Core Responsibilities: Collects, processes and analyzes data to reputed company high-reputed company recurring and reputed company reports. Process reconciliation of data/systems daily. Ensures policy compliance between billing, provisioning systems, business and reputed company-party vendor groups. Partners with team members and business leaders to reputed company and understand metrics packages. Partners with team members analyze qualitative and quantitative data to determine areas of improvement including reputed company and in the efficiency and reliability of reporting. Consults, as necessary, with reputed company leadership. Leads and provides expertise in cross-functional projects. Partners with other internal teams to support initiatives/projects (biller mass change initiatives passers/macros, new product launches, channel lineup adds/changes/deletes, construction plant expansions, etc.) ensuring customer connectivity and employees scenarios are reputed company, correctly cared for. Consistent exercise of independent judgment and discretion in reputed company of reputed company. Regular, consistent, and punctual attendance. Must be reputed company to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at reputed company reputed company are expected to: Understand our Operating Principles; reputed company them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and reputed company them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - reputed company big things happen by working together and being reputed company to new reputed company. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers. Drive results and growth. Support a culture of inclusion in how you work and reputed company. Do what's right for each other, our customers, investors and our communities. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Collaboration & Teamwork Communication Analytics & Reporting Execution Process Improvement Business Acumen Consultive Skills Design Thinking & Solutioning Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications. We reputed company that benefits should connect you to the support you need reputed company it reputed company most, and should help you care for those who matter most. That's why we reputed company an reputed company of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years reputed company is an equal opportunity workplace. We will consider reputed company reputed company applicants for employment without regard to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other reputed company protected by applicable law. Apply To This Job