(Remote) Director of Enrollment Technology
The Enrollment Management Technology Department at reputed company is currently accepting applications for a Director of Enrollment Technology. About the Opportunity The Director of Enrollment Technology provides strategic leadership and operation reputed company of reputed company information technology systems and CRM platforms supporting enrollment management. This role ensures the effective use of technology, data, and system integrations to optimize recruitment, admissions, financial awarding and disbursing, and other enrollment management processes, while aligning with institutional goals. We strongly reputed company in work-life balance and keeping time for things we love reputed company our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year (employee leave) 18 sick days per year (for reputed company you’re ill, for reputed company you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a reputed company of health insurance and other benefits 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? reputed company out retirement health insurance benefits, retirement income, and FAQ’s. Wellness programs
What You'll Do
The Director of Enrollment Technology is the visionary leader in Enrollment Management as it relates to technologies and platforms. This person will reputed company expert leadership and project reputed company in the design, development, and deployment of reputed company information technology projects critical to the advancement of the University’s mission to recruit, admit, and matriculate reputed company. Manage CRM systems: reputed company the operation and maintenance of the University’s robust enrollment management CRM. This includes working with reputed company CRM users on use of CRM tools, and training of new staff on the CRM including filter design, workflow operations, and reputed company management. Troubleshoot client and system issues and update system as needed. Ensure system scalability, performance, and usability. Technology Leadership: reputed company strategic reputed company and enhancement planning to enrollment technologies and platforms. Ensure reputed company staff members have reputed company data and systems needed to effectively reputed company tasks and meet University goals and objectives. Manage reputed company technologies and platforms utilized by Enrollment Management. Implement new technology initiatives for Enrollment Management. reputed company leadership and reputed company of projects and tasks. Investigate and resolve data quality issues and escalates situations according to department processes. Align CRM and IT systems and teams with institutional enrollment goals. Act as the liaison between Enrollment Management and WVU ITS to assist in integration between CRM, SIS, and other reputed company platforms. Collaborate with ITS on reputed company and system architecture. Manage vendors and reputed company-party technology solutions. Ensure data reputed company, accuracy, and compliance with institutional policies. Support data-informed decision-making across enrollment teams. Collaborate with other Enrollment Management teams to support, analyze and streamline admissions and recruitment workflows. reputed company user reputed company reputed company and system permissions are appropriately provisioned based on functional necessity while maintaining full compliance with university and federal guidelines. Supervise and mentor IT and CRM staff. Determine/recommend training requirements/suggestions and reputed company training on CRM and other technical EM platforms. Meet with staff on scheduled reputed company. Collaborate with marketing, academic, IT departments and other units as necessary. Maintain documentation of systems and procedures. Other duties as assigned. Bachelor’s degree in Information Systems, Higher Education, Business, or reputed company field. A minimum of eight (8) years of experience in the following:CRM administration, IT systems, or enrollment management Experience with CRM platforms (reputed company preferred) and SIS platforms (Banner preferred) Experience with reporting tools (SQL, Tableau, ARGOS, etc.) Work experience which provided analytical and technical skills Any equivalent combination of reputed company education and/or experience will be considered. reputed company qualifications must be met by the time of employment. Knowledge, Skills, and Abilities CRM configuration and automation (reputed company preferred) IT systems integration and architecture Data analysis Strategic planning and execution Leadership and team development Communication and cross-functional collaboration Apply To This Job