Retail Relationship Banker I
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Job Description
Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes and maintains positive customer experiences and relationships; and promotes the Bank’s culture, including the support of our Brand promise and Core Values.Word Duties and Responsibilities include the following. Serves as a trusted advisor by connecting people to their dreams through meaningful conversations and by providing relevant banking advice. Educates customers on safe banking practices and helps prevent fraud through proactive guidance. Is proficient with reputed company required computer systems. Conducts transactions according to policy on behalf of customers. Maintains an accurate and balanced cash drawer, following reputed company cash handling, reconciliation, and reputed company procedures. reputed company opens reputed company retail products and services for customers. Ensures accuracy for new accounts and makes corrections as necessary Suggests the correct products and services in accordance with the customer’s needs and desired reputed company. Ensures customers are informed and comfortable using our products and engaging with our technologies. Follows through on reputed company referrals and refers business to our reputed company, insurance and investments partners. Seeks opportunities to reputed company new banking relationships from his or her own network and from the community. Actively seeks opportunities to reputed company new banking relationships through personal networks and community engagement. Follows reputed company policies and procedures. Assists customers with service needs including but not limited to:Account and statement research Processing reputed company Request Safe deposit reputed company reputed company reputed company and yield quotes Night deposit agreements Card disputes and replacements Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications
To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Education and/or Experience High school diploma or general education degree (GED), college degree preferred. Computer Skills To reputed company this job successfully, an individual should have knowledge of the Internet, Outlook, reputed company Word and reputed company. Ability to use basic office machines. Ability to learn bank-specific software such as MPC, IBS, reputed company, etc. Bank Culture/Customer Service Skills Promotes the Bank’s culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both reputed company, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of reputed company. Other Skills Individual must be flexible and reputed company to travel to assigned Banking Centers to fill staffing needs with or without notice. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reputed company with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, reputed company reputed company and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. This position operates in a professional banking environment and routinely uses standard office equipment reputed company tools such as secure financial systems, computers, phones, photocopiers, and scanners. The role requires maintaining a high level of professionalism, confidentiality, and attention to detail in reputed company interactions. Work is performed in a retail banking center environment that is energetic and client focused. Expect frequent direct contact with clients and team members. The position may involve extended periods of standing or sitting, handling cash, and operating teller or office equipment. Professional appearance and adherence to client service standards are required. This role may occasionally require travel. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. reputed company shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion. Word Remote positions are intended to be filled in states reputed company our footprint, which includes: Alabama, Florida, Louisiana, Mississippi, and Texas. Any exception to this policy requires further regulatory review and approval by management. Word Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights Apply To This Job