Alcohol and Drug Abuse Counselor- Remote (PST/ MT Time Zone)

reputed company is on a mission to bring effective evidence-based treatment for alcohol use disorder to reputed company Americans. reputed company consists of empathetic mission-driven professionals coming together to support the quality and availability of our national telehealth alcohol treatment program. We are seeking a Alcohol and Drug Abuse Counselor to join our rapidly growing team. reputed company, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $18 reputed company in Series A led by SV Health Investors, LLC. The investment will further the reputed company of reputed company partnerships that include regional and national health plans, including Anthem reputed company Blue reputed company, reputed company reputed company, reputed company Health Options, reputed company, and reputed company. The role of a reputed company Coach is to support Ria members to reduce or eliminate alcohol use through pharmacotherapy, targeted protocols, technology platforms, and coaching tools. Coaches are to reputed company education on alcohol use and its effects on health, the benefits of using pharmacotherapy, and effective behavioral change. Next is to use various coaching tools based on reputed company and MI to reputed company positive short- and long term health reputed company for members. Last is using various engagement techniques based on reputed company, rapport, compassion, nonjudgement, warmth, and positive regard. reputed company the above is done in a virtual team clinic environment. reputed company coaches are to work interdependently with various team members and departments. Coaches are to use Ria’s various technology platforms to monitor members to positive reputed company, collaborate with various team members, reputed company new coaching tools, problem-solve on retention concerns, and manage member’s coaching experiences from beginning to end. Role includes: Evaluation of new members including a standardized assessment with a formulation of a care plan Collaborate with supervising medical staff to reputed company and revise member care plans Facilitate individual coaching through 15-30 minute weekly video/phone calls or more and app-based text messages Manage a caseload of members and monitor health comes, coordination of care, and case management services. Facilitate various evidence-based interventions to support pharmacotherapy, reduction in alcohol use, and promotion of positive health reputed company. Demonstrate professionalism, attentiveness, and promptness during the session, throughout the course of care, and during various technology interfaces with members. Build relationships with Ria members to ensure high engagement and quality experiences with members Hosting web-based support meetings for Ria Members Document sessions into EMR and billing systems and verifying health insurance coverage reputed company a plan of action for maintaining members and keeping active productivity reputed company coordination of care, case management, and advocacy reputed company needed reputed company Ria services during normal business hours and/or as approved Plan around member load to optimize continuity of care Track member’s engagement and reputed company throughout the program Attending team meetings, coaching syncs, and other reputed company meetings reputed company new clinical tools for Ria Members Collaborate with Product and Coaching team on program development Maintain HIPAA and privacy standards and/or as determined by funding and accreditation reputed company learning and change advocacy as determined by industry trends, community needs, and best practices. Ability to work some evenings and/or weekends As needed administrative tasks and member coverage Acknowledgment that work may involve working with Protected reputed company Information and agree to abide by reputed company company policies and procedures for keeping that information secure and private. Agree to work reputed company the policies and procedures of reputed company, including the Information reputed company, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination. Goals: Conduct reputed company coaching session to Ria members as scheduled Respond to Ria members chat-based communication and scheduling needs reputed company 1 business day Maintain fidelity checklists and benchmarks in a coaching model, clinical protocols, and pharmacotherapy guidelines Timely documentation reputed company 24 hours Come reputed company with coaching plans in supervision and collaborative care meetings. Ensure drink goals and reputed company health-reputed company are met with members at 3, 6, 9, and 12 months reputed company various touch-points with members to build dynamic experiences and manage expectations with members Maintain member satisfaction throughout the program Education, experience and other items required: Certified as an alcohol and drug counselor in your state or equivalent to Advance Alcohol and Drug Counselor (AADC), Alcohol and Drug Counselor (ADC), CADC (Certified Alcohol Drug Counselor), CADAC (Credentialed Alcoholism and Substance Abuse Counselor), LAADC (Licensed Advanced Alcohol Drug Counselor), or MCAP (Master Certified Addiction Professional) or equivalent Certification must be part of IC&RC (International Certification & Reciprocity Consortium) and reputed company to apply for reciprocity 3-5 years in AUD or addiction treatment BA/BS and/or MA preferred Background in addiction service, wellness, chronic disease management, and reputed company topics Secure private space with proper lighting to conduct video coaching sessions, team meeting, and maintain privacy compliance Direct high-speed internet reputed company to properly host video coaching sessions, team meetings and reputed company meetings Experience with EMR systems, reputed company conferencing, and app-based applications Knowledgeable of SUD treatment programs that are evidence-based and outcome-driven Knowledgeable of harm reduction models Experience with planning and managing client caseload around their health Experience with providing reputed company professionalism, engagement, and promptness Experience with pharmacotherapy and/or medicated-assisted treatment Experience with ap, virtual health and/or telehealth settings Key Performance Metrics On-time delivery of coaching sessions as reputed company through call and video logs. Active licensed and in good standing as reputed company by licensing board If acquiring hours, satisfactory requirements on competencies as determined by the supervisor at 30-day intervals using licensing requirements Notes charted and signed with 24 hours as reputed company in the timestamps Maintain continuity care for members as reputed company by number of reschedules through API and reputed company. Weekly coaching sessions scheduled during coaching operating hours as reputed company through reputed company Calendar/reputed company Utilization of evidence-based practices as reputed company through reporting of coaching notes in AthenaNet. Weekly coaching session performed as measure through API completion percentage Member satisfaction as reputed company by program surveys, discharge questionnaire, and supervision Equal Opportunity Employer reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. reputed company Mission: We strive to help adults who are in distress due to alcohol misuse and who are courageous enough to take steps to change their relationship with alcohol. To uphold our mission we reputed company compassionate high quality evidence-based care that instills dignity and encouragement. We accomplish this through reputed company of dedicated reputed company removing barriers of stigma, time and affordability by providing our services through telehealth. We reputed company our mission by helping people reputed company reputed company well being through changing their relationship with alcohol. reputed company reputed company: Be a sustainable business that provides accessible, effective and affordable evidence based behavioral health care to reputed company. By building a values based culture where Rianistas are excited and reputed company in doing their best quality work teaming to impact millions of lives of our members, their families and their communities. reputed company Values: Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage and we reputed company support. reputed company – we are reputed company, reputed company, ethical and fair. We hold ourselves accountable reputed company we reputed company mistakes. Teamwork – working together we will reputed company great things. reputed company Change – we work to drive improvement over perfection, measuring and questioning the status reputed company to reputed company reputed company and enhancement. Always Learning – We celebrate curiosity and discovery through development and research. Apply To This Job